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Salesforce Arch-301 Exam Syllabus Topics:

Salesforce Certified B2B Solution Architect Sample Questions:

1. Universal Containers (UC) is undergoing a full digital transformation and has chosen Salesforce as one of the main components. UC will use Sales Cloud for online activities, CPQ for quote generation and renewals. B2B Commerce for online orders through its partnerships and vendors, an external ERP for fulfillment and invoicing, and Marketing Cloudfor customer outreach. UC wants to create fluidity between the entire application landscape, and an integration between systems is required.
The applicationisexpected to be able to generate an order based on any of the channels outlined above, and be utilized in UC's outreach to its customers.
Where should a Solution Architect recommend the system of record (SOR) be for all orders going forward?

A) Salesforce Custom Object
B) In the ERP Order Object
C) B2B Commerce Order Object
D) Salesforce Order Object

2. Universal Containers (UC) wants to implement a Salesforce multi-cloud solution that includes CPQ, B2B Commerce, and Sales Cloud. UC wants to use as much of Salesforce's core capabilities as possible for its cart- to-quote customer journey. The order fulfillment process is managed separately in a third-party ERP.
Which two considerations should a Solution Architect keep in mind when thinking about data flows?
Choose 2 answers

A) Product and Pricing are set up with CPQ as the source of record.
B) Cart and Order record owners are mapped to Quote and Quote Line record owners.
C) All data points on products should be mapped and replicated between CPQ and B2B Commerce.
D) The source for the data feed to ERP is the CPQ Order object.

3. Fabulous Flowing has been using Salesforce for 10 years and is starting to notice performance issues. The company anticipates continued growth of 15% each year. It frequently refers to data that is within the past 12 months. Currently, there are 600,000 Cases. Fabulous Flooring realizes it needs to archive some of the data, however, would like it to remain m Salesforce. The leadership team meets for an in-depth strategy and planning session every 3 years and will need reporting on the archived data. The Solution Architect has recommended the use of Big Objects.
What are two considerations the Solution Architect should discuss with Fabulous Flooring?
Choose 2 answers

A) The company will need to use Async SOQL to pull the data into a subject based on specific criteria, and build reports and dashboards for the strategy and planning session.
B) The company will need to build reports and dashboards for the strategy and planning session based on specific criteria from the dg Object.
C) Picklist fields will need to be marked as required for indexing in the Big Object
D) Picklist fields will need to be loaded as Text fields into the big Object.

4. Ohana Cirrus (OC) has around 1,500 support agents working in its global support center operating 24/7 across multiple channels. This center handles around 30,000 cases per day. OC currently uses a custom-developed solution to manage customer complaints and is planning to replace it with a new Salesforce solution. The current system contains more than 250 million records including some still being processed.
Which three recommendations should a Solution Architect suggest to migrate to the new application in the most efficient manner?
Choose 3 answers

A) Use Deferred Sharing Calculations to avoid record sharing calculations during data migration.
B) Migrate archived data to Heroku and active and semi-active data to Salesforce.
C) Use an EU tool that uses the Salesforce Bulk API to migrate the data from the legacy system to the new system.
D) Migrate all complaint records m the Case object to provide a 360-degree customer view.
E) Use an interface to copy data from the legacy complaint system to Salesforce using a scheduled MuleSoft batch.

5. A Solution Architect is delivering a multi-cloud implementation to a client. A diagram is required to communicate the vision and strategy of the solution to the business executives and stakeholders at a high level without going into too much detailed technical information.
Which type of architecture diagram should the Solution Architect use?

A) Master Data Management (MDM) Diagram
B) LightningPlatform Architecture Diagram
C) Solution Architecture Diagram
D) Reference Architecture Diagram

Solutions: