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Pegasystems PEGACPSSA25V1 Exam Syllabus Topics:

Pegasystems Certified Pega Senior System Architect 25 Sample Questions:

1. Which variable in the assignment urgency calculation allows a user to increment the service level urgency on a case-by-case basis?

A) .pxUrgencyWork.
B) .pxUrgencyAssignSLA.
C) .pxUrgencyAssign
D) .pyUrgencyAssignAdjust.

2. In a help desk ticket application the Respond to Ticket assignment can be handled by any help desk agent. To configure the assignment for routing you update the _____________?

A) Case
B) Process
C) Stage
D) Step

3. Which are two principles of General Data Protection Regulation (GDPR)?
(Choose Two)

A) Ensure data integrity and confidentiality
B) Maximize personal data collection
C) Share personal data without restriction
D) Process data transparently

4. Which requirement do you satisfy with an Access When record?

A) Accountants can edit a purchase request only if the case was created by a member of their assigned department.
B) Company policies require that you only allow managers to run reports on purchase requests.
C) Government regulations require that you explicitly block user access to personally identifiable information.
D) Managers can perform an optional action to transfer a case to another workbasket, but users cannot.

5. A report contains five columns of data about sales quotes.
- The case ID (.pyID)
- The currently assigned sales representative (.pxAssignedOperatorID)
- The creation date of the sales quote (.pxCreateDate)
- The sales territory (.Territory)
- The expiration data of the quote (.ExpiryDate)
The report identifies which two properties as unoptimized?
(Choose Two)

A) Case ID (.pyID)
B) Sales territory (.Territory)
C) Creation date (.pxCreateDate)
D) Expiration date (.ExpiryDate)
E) Assigned case worker (.pxAssignedOperatorID)

Solutions: