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Avaya 3001 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Voice Services and Telephony Features | - Basic telephony services
|
| Topic 2: IP Office System Installation and Configuration | - Initial system setup and licensing
|
| Topic 3: Maintenance, Troubleshooting, and System Monitoring | - Backup and restore procedures
|
| Topic 4: User, Extension, and Group Management | - User provisioning
|
Avaya IP Office Configuration and Maintenance Sample Questions:
1. A customer wants to set up two IP500v2 Office control units at different sites. They want to automatically exchange Information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office.
Which H.323 supplementary service signaling method do you implement?
A) QSIG-B
B) IP Office SCN
C) QSIG-A
D) H.450
2. From which application are log files required for escalating issues to Avaya support?
A) System Monitor
B) SMDR
C) Manager Report
D) Customer Call Status
3. Which two are required for IP Office to support a SIP IP hard telephone? (Choose two.)
A) Set user profiles to Virtual
B) Available VCM resource
C) User and SIP extension in IP Office
D) User profile set to Teleworker
E) Advanced System license
4. The design for an IP Office has two locations. They will need telephones, voicemail, and meet-me conferencing ability. They will have a PRI at the main office and the remote office will use the main office PRI for inbound and outbound calls. The main site has 40 users and one fax machine. The remote site has 15 users and one fax machine.
Which cards and modules are required in the IP Office at the main site to support all digital telephones?
A) IP500 Preferred edition, three Digital Statin 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module.
B) IP500 Essential edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module.
C) IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module.
D) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32 Universal PRI Trunk Card, one DS30 Module.
5. A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and are not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?
A) MAPI
B) POP3
C) HTTP
D) IMAP
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: B,C | Question # 4 Answer: D | Question # 5 Answer: D |

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