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Apple OS X v10.8 Troubleshooting Sample Questions:

1. Which statement about FileVault 2 is TRUE?

A) Once a user enables FileVault 2, it cannot be disabled.
B) There is no way to recover data from a FileVault 2 protected volume if a login password is lost.
C) When a user enables FileVault 2, the startup volume is encrypted and access to the volume is password protected.
D) FileVault 2 can only be enabled on non-administrator user accounts.

2. From the list below, choose two valid features of the Guest Account in OS X Mountain Lion. Select Two:

A) A password can be set for additional security when using a Guest account.
B) It can be managed with Parental Controls.
C) Guest accounts appear automatically and cannot be disabled on 05 X Mountain Lion.
D) Is limited to local login only, and cannot access network shared folders.
E) When a Guest User logs out, the Guest Account's home folder is deleted.

3. Which of the following features of OS X Mountain Lion helps protect you from downloading and installing malicious software on your Mac?

A) Mission Control
B) Location Services
C) Gatekeeper
D) FileVault 2

4. Your customer runs her small business on an iMac with OS X Mountain Lion. She would like to keep her data secure with FileVault 2, but is worried that she will have to share her administrator password with the rest of the staff. How should you address this concern?

A) Ask the customer to disable FileVault 2 when others wish to use the computer, then re-enable it when they are done.
B) The customer should enable the Automatic login feature in the User & Group preferences.
C) The customer can give other user accounts the ability to unlock the disk in the Security & Privacy preferences when she enables FileVault 2.
D) This is a limitation of FileVault 2. The customer will have to share her password to use the feature.

5. If a technician suspects that a required system font is missing from an installation of OS X Mountain Lion, which folder should be investigated?

A) ~/Library/Fonts
B) /System/Fonts
C) /System/Library/Fonts
D) /Library/Fonts

Solutions: