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SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| User Management | 8%–12% | - Organizational structure - Role and access management - Business user setup |
| Sales Planning and Forecasting | <8% | - Planning hierarchy setup - Forecast categories |
| Visit Planning and Execution | <8% | - Activity planning - Mobile and offline features |
| Account and Contact Management | <8% | - Relationship management - Master data maintenance |
| Integration | 8%–12% | - Web services and APIs - Integration with SAP ERP / CRM - Middleware and communication arrangements |
| Data Migration | <8% | - Import/export procedures - Migration templates and tools |
| Personalization and Extensibility | <8% | - Extension fields - Mashups and embedded components |
| Reporting and Analytics | 8%–12% | - Data sources and key figures - Standard reports and dashboards - Custom report creation |
| Product and Pricing | 8%–12% | - Pricing configuration - Product master data - Price lists and discount determination |
| Notification and Approval Processes | <8% | - Approval process setup - Workflow rules |
| Implementation Basics | <8% | - System scoping and fine-tuning - Project lifecycle overview |
| Fine Tuning | <8% | - Adaptation tools - Business configuration activities |
| Territory Management | <8% | - Realignment rules - Territory definition and assignment |
| Lead and Opportunity Management | 8%–12% | - Opportunity lifecycle and forecasting - Lead qualification and conversion - Sales methodology configuration |
| Quotation and Sales Order Management | 8%–12% | - Document flow and status management - Sales order integration - Quote creation and processing |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. In HTML5, what can you do using the field definition link? (2 correct answers)
A) Add an extension field to a form template
B) Add an extension field to a data source
C) Add an extension field to the page layout
D) Hide an extension filed form the master template
2. A productive tenant subscription for SAP Cloud for Customer has the following features: Choose the correct answer.
A) The customer must purchase an additional test tenant.
B) It entitles the customer to a single productive tenant.
3. You need to change the access for a work center for several users to 'read only1. Which setting do you use to apply restriction rules?
A) The authorization object
B) Any field of the business object
C) The parent work center
D) The access context
4. You need to apply complex changes to an SAP Hybris Cloud for customer system after go live, which option does SAP recommend to implement these changes? (2 correct answers)
A) Convert Projects
B) Merge Projects
C) Combine Projects
D) Change Projects
5. Which dropdown lists in the Product facet can you use to add products to a sales order? (3 correct answers)
A) Product list
B) Opportunities
C) Quotes
D) Promotions
E) Past order
Solutions:
| Question # 1 Answer: A,B | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: A,D | Question # 5 Answer: A,D,E |
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