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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. A customer has implemented a solution from a third-party vendor that is capable of listing configuration item inventory and supports release management. What is this solution missing to provide a fully functional CMDB?

A) Links
B) Hierarchies
C) Dependencies
D) Relationships

2. A customer implemented a release management tool which holds inventory of systems that it manages. The customer wants to reconcile this data with configuration items discovered by IBM Tivoli Application Dependency Discovery Manager (TADDM). Which tool can import this data on a regular basis?

A) Custom Server Extensions for TADDM
B) IBM Tivoli Integration Composer
C) Migration Manager
D) Custom Server Templates for TADDM

3. Which business process can be implemented with a CMDB solution?

A) Software configuration management
B) Database discovery
C) Change management
D) Configuration item audit and reconciliation

4. Why does application and infrastructure performance consume an increasing amount of time and attention?

A) Because the cost of infrastructure continues to rise as application complexity decreases.
B) Because IT departments have not invested in people, process, and technology skills enablement.
C) Because the level of complexity and interdependence among the infrastructure, applications, and functions required to deliver business services continues to rise dramatically.
D) Because the application and infrastructure provide no foundation for end-to-end business service automation.

5. What is the goal of service asset and configuration management?

A) To define and track the accounting process of the assets
B) To implement ITIL practices across the entire organization
C) To build a service model according to ITIL best practices
D) To correlate IT services and different IT components needed to deliver them

Solutions: