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IIBA Certificate in Product Ownership Analysis (IIBA-CPOA) Sample Questions:

1. Product ownership analysis (POA) practitioners work collaboratively with the stakeholders and the team to develop an empirical product strategy with inputs from:

A) value analysis, product analysis, goal orientation.
B) observation, product roadmap, product fit.
C) stakeholder analysis, market fit, gap analysis.
D) product vision, pro duct-market fit. value proposition.

2. Automated tools allow teams to:

A) minimize the amount of customer feedback they need to collect.
B) communicate less often thus saving time.
C) focus on customers and business value much more effectively.
D) track everyone's work more carefully and assess who needs to be replaced.

3. One activity that helps the product ownership analysis (POA) practitioner target customers is:

A) organizing customer information.
B) the creation of customer stories.
C) passive customer work shadowing.
D) modelling customer behaviour.

4. Which technique can be used to identify motivational insights for a customer?

A) Persona
B) Empathy map
C) Interviews
D) Observation

5. What is a recommended formal or informal approach for resource and outcome sharing across the enterprise called?

A) Inclusion map
B) Working agreement
C) Collaborative approach
D) Cultural agreement

Solutions: