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HP HP2-H11 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Market and Customer Needs | 25% | - Thin client market trends and benefits - ROI and TCO advantages - Customer business and technical requirements |
| Topic 2: Solution Design and Compatibility | 20% | - Server and protocol compatibility - Security and management features - Virtualization infrastructure integration |
| Topic 3: HP Thin Client Portfolio | 30% | - Hardware specifications and features - Operating systems and software options - t-series and multi-seat solutions |
| Topic 4: Selling and Positioning | 25% | - Competitive differentiation - Warranty and support services - Sales process and proposal preparation |
HP Selling HP Thin Clients Sample Questions:
Question 1
Which thin client operating systems are you most likely to encounter in a proposed solution from Wyse for the power user segment of the client virtualization space? (Select two.)
A. Wyse ThinOS
B. Windows Embedded Standard
C. Windows CE
D. Windows XPe
E. Linux
Question 2
What is the first step of an effective sales interview?
A. assessment
B. qualification
C. presentation
D. discovery
Question 3
What are the correct traps to set when facing a competitive situation in which the customer is leaning toward repurposing existing PCs? (Select three.)
A. Initial acquisition cost differences are typically $100 or less.
B. Thin clients yield a lower TCO.
C. VDI licensing is lower for thin clients.
D. The failure rates of PCs are substantially higher than failure rates of thin clients.
E. Energy consumption is substantially lower with thin clients.
F. PCs more than five years old do not support the required client virtualization software.
Question 4
You are competing against Wyse for a Windows XPe/Windows Embedded Standard thin client sale, comparing the HP t5740 Thin Client with the Wyse V90L/LE Thin Clients.
Which features should you emphasize to win the sale? (Select three.)
A. factory-installed SmartCard reader
B. multimedia, USB redirection, and multi-monitor support
C. preloaded firewall security protection
D. plug and play support for a broad range of networked and direct-connected printers
E. choice of Enhanced Write Filter or File-Based Write Filter technology
F. optional internal 802.11b/g/n WLAN
Question 5
Which customer requirements does Wyse often use in their sales tactics to win a thin client sale? (Select three.)
A. easy and seamless manageability
B. mature, stateless device architecture
C. short boot time
D. global geographic presence
E. software compatibility
F. small operating system image
Solutions:
| Question 1 Answer: C,D | Question 2 Answer: C | Question 3 Answer: A,E,F | Question 4 Answer: B,E,F | Question 5 Answer: C,D,E |

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