SHRM SHRM-SCP Value Pack (Frequently Bought Together)

A start-up company specializing in technology is acquired by a larger international organization located in a foreign country. Following the acquisition, a manager from the international company schedules a virtual social hour so employees on the manager's team can bond outside of work hours. During the virtual social hour, employees from the start-up experience difficulties understanding the international employees due to language barriers. An employee from the start-up writes an inappropriate comment making fun of how the international employees speak intending to send it to a co-worker but accidentally sends the message to the whole team. The manager reports the employee's behavior to an HR specialist, who documents the incident. A few weeks later the HR specialist receives an email from the employee who sent the message indicating that the employee's manager is acting hostile toward the employee, and the employee's manager mentioned that the international company should never have acquired the start-up.
The HR specialist is concerned the manager's negative comment about the acquisition will lead to other employees having negative opinions about the acquisition. Which action should the HR specialist take to address this concern?

• A. Inform senior leadership that managers are sharing negative comments about the acquisition.
• B. Suggest that any employees who are anxious about the acquisition talk to HR about their concerns.
• C. Coach the manager regarding effective communication options.
• D. Ask the manager how many others saw the comment to understand how disruptive the comment might be.

A company prepares to implement a system that requires employees to use their mobile phones to submit hours worked. Before implementing the system, which should the HR team consider first?

• A. Training needed for managers to approve time recorded in the system
• B. Security and encryption of the transmitted information
• C. Technology skills of the employees who will use the system
• D. Effects of automation on the payroll processing team

One day the HR manager is informed that a department of labor representative is at the reception desk looking to talk to her. What should she do?

• A. Ask the representative to have a seat in her of the while she calls the company's attorney.
• B. Talk to the representative and provide the information the department of labor isrequesting.
• C. Ask the representative to come back later so she has time to collect files and find out if thereis any potential legal exposure.
• D. Inform the representative that she is happy to meet with him, but he would first need toschedule an appointment.

After witnessing an employee violation, a manager discusses the violation with HR and other managers before preparing a documented description. The manager informs the employee of the disciplinary action at a performance appraisal meeting. What is the mam problem with the manager's procedure?

• A. There should be at least two witnesses to the violation.
• B. The employee should be given the opportunity to respond.
• C. Feedback should be provided immediately after the violation.
• D. The manager breached confidentiality by discussing it with other managers.

A company was recently certified as a B Corp. What stage of the corporate social responsibility (CSR) maturity curve is the firm in?

• A. Adaptation
• B. Assimilation
• C. Transformation
• D. Integration