Real PMI PMI-PBA Exam Questions Study Guide
Updated and Accurate PMI-PBA Questions for passing the exam Quickly
NEW QUESTION # 10
A stakeholder requests to add new critical requirements the day before the scheduled baseline requirements approval meeting. The stakeholder insists that these requirements must be taken into account despite time and budget constraints.
What is the most effective way to manage this situation?
- A. Ask for more resources to manage this change and justify these additional resources with the value the change will give to the company.
- B. Discuss the change with stakeholders during the baseline approval meeting and ask them to approve the new baseline.
- C. Postpone the baseline approval meeting, analyze the impact, and schedule a new meeting to discuss dependencies and priorities with stakeholders.
- D. Share the new requirements with all stakeholders and ask them to submit their comments before the meeting.
Answer: D
Explanation:
According to the PMI Guide to Business Analysis, one of the best practices for managing changes to requirements is to communicate them to all relevant stakeholders and solicit their feedback before approving or rejecting the change request. This ensures that the impact of the change is understood and agreed upon by all parties, and that the change does not introduce any conflicts or inconsistencies with the existing requirements. By sharing the new requirements with all stakeholders and asking them to submit their comments before the meeting, the business analyst can facilitate a constructive discussion and reach a consensus on how to proceed with the change request. References: PMI Guide to Business Analysis, page 287-
288.
NEW QUESTION # 11
How can a SWOT analysis help when deciding between several possible options to address a business problem?
- A. It can help the project sponsor to determine the valuation of each option.
- B. It can help the stakeholders to determine how to avoid the threats of each option.
- C. It can help the stakeholders identify the strengths and weaknesses of each option.
- D. It can help the product owner to determine opportunity cost of not choosing an option.
Answer: C
Explanation:
Explanation/Reference: https://www.businessnewsdaily.com/4245-swot-analysis.html
NEW QUESTION # 12
Company A has initiated a project to update their online ordering system. The business analyst has noticed that the purchasing department, a primary stakeholder, is excluded from the list of stakeholders.
In which reference material can the business analyst find information about the missing project stakeholders?
- A. Business case
- B. Organizational chart
- C. Business analysis plan
- D. Business analyst communication plan
Answer: C
Explanation:
An organizational chart is a tool that helps to visualize the structure and hierarchy of an organization, as well as the roles and responsibilities of its members. It can also show the relationships and interactions between different units, departments, or teams within the organization. An organizational chart can help the business analyst to identify the missing project stakeholders by showing who are involved in or affected by the online ordering system, such as the purchasing department. A business case is a tool that helps to justify the need and value of a project or initiative, as well as the costs and benefits associated with it. It does not provide information about the project stakeholders. A business analysis plan is a tool that helps to define the scope, approach, activities, deliverables, and schedule of the business analysis work. It does not provide information about the project stakeholders. A business analyst communication plan is a tool that helps to determine the communication needs, methods, frequency, and channels for the business analysis work. It does not provide information about the project stakeholders. References: PMI Professional in Business Analysis (PMI-PBA) Examination Content Outline1, PMI Guide to Business Analysis2, Business Analysis for Practitioners: A Practice Guide3, Organizational Chart - What is an Organization Chart? Definition, Types, Tips, Tutorial, and Examples
NEW QUESTION # 13
Which technique allows the collection of the maximum number of ideas on a subject from a group without considering the validity or practicality of the ideas?
- A. Interviewing
- B. Brainstorming
- C. Surveying
- D. Prototyping
Answer: B
Explanation:
Brainstorming is a technique that allows the collection of the maximum number of ideas on a subject from a group without considering the validity or practicality of the ideas. The purpose of brainstorming is to generate as many ideas as possible in a short time, without judging or evaluating them. The ideas can be later prioritized, categorized, or refined by using other techniques. Interviewing is a technique that involves asking questions to individuals or groups to elicit information, opinions, or feedback. Prototyping is a technique that involves creating a model or a representation of a solution or a part of it to validate requirements, assumptions, or concepts. Surveying is a technique that involves collecting data from a large number of respondents using predefined questions and formats. References: Business Analysis for Practitioners: A Practice Guide, page 71-72; PMI Professional in Business Analysis (PMI-PBA)Examination Content Outline, page 15.
NEW QUESTION # 14
The requirements traceability matrix should primarily be used to:
- A. identify the risks associated with dependent requirements
- B. define a convention to map the requirements to their sources.
- C. address the responsibility owner for each requirement.
- D. ensure that all requirements have been met.
Answer: D
NEW QUESTION # 15
After a project was delivered, the business analyst learns of a project objective with no associated requirement. What would have helped determine this issue before delivery?
- A. Process flow
- B. Use cases
- C. Context diagram
- D. Tracing requirements
Answer: D
Explanation:
Explanation/Reference: https://www.pmi.org/learning/library/top-five-causes-scope-creep-6675
NEW QUESTION # 16
A business analyst has received a test result report that shows evidence of defective functionality. The business analyst checks the test result again and verifies that the functionality behaves according to the requirements.
At this point, the business analyst should first:
- A. change the requirement according to the test result.
- B. ask the tester to perform the test again.
- C. let the users decide if the test result is acceptable.
- D. verify that the test case is incorrect.
Answer: D
NEW QUESTION # 17
A business analyst has been assigned to a project to implement a new phone system for a customer call center.
The business analyst will need to create a business case.
Which of the following components will the business analyst use as input to the business case?
- A. Project scope
- B. Product scope
- C. Project timeline
- D. Work breakdown structure
Answer: B
Explanation:
The business analyst will need to use the product scope as an input to the business case. The product scope is the description of the features, functions, and characteristics of the product, service, or result that the project will deliver. The product scope helps to define the business problem or opportunity, the desired outcomes, and the benefits of the solution. The product scope also helps to identify the assumptions, constraints, risks, and dependencies that may affect the project feasibility and viability. References: PMI Professional in Business Analysis (PMI-PBA)Examination Content Outline1, page 9; Business Analysis for Practitioners: A Practice Guide2, page 36.
NEW QUESTION # 18
Which technique or tool is used to obtain acceptance of the delivered product?
- A. Facilitated workshops
- B. Expert judgment
- C. Contextual inquiry
- D. Inspection
Answer: D
Explanation:
Inspection is a technique or tool that is used to obtain acceptance of the delivered product. Inspection is a process that involves examining and measuring the product or its components against the predefined standards, criteria, or specifications, to determine its quality, completeness, and correctness. Inspection can help the business analyst and the project team to identify and correct any defects, errors, or deviations in the product, and to ensure that it meets the requirements and the stakeholder expectations. Inspection can also help to obtain the formal approval and acceptance of the product from the customer and other stakeholders, and to confirm that the product is ready for delivery or deployment. Inspection can be done using various methods, such as reviews, walkthroughs, audits, or tests. References: PMI Professional in Business Analysis (PMI-PBA)Examination Content Outline1, page 21; Business Analysis for Practitioners: A Practice Guide2, page 101.
NEW QUESTION # 19
A stakeholder has rejected a project's deliverable because it does not meet the original business need. It is further determined that the deliverable does not meet the requirements identified in the baseline.
What is the best approach to resolve this issue?
- A. Suggest re-estimating the requirement and following the change control process.
- B. Provide the stakeholder with a copy of the approved requirements baseline and move forward without making a change.
- C. Require development resources to work overtime to modify the deliverable to satisfy the stakeholder.
- D. Meet with the customer and apologize for misunderstanding the business's need.
Answer: A
Explanation:
Explanation
The best approach to resolve this issue is to suggest re-estimating the requirement and following the change control process. This would allow the project team to assess the impact of the change request, evaluate the feasibility and cost of the modification, and obtain the approval of the stakeholders before implementing the change. A change control process is a method used to manage change requests for projects and big initiatives. It's part of a change management plan, which defines the roles for managing change within a team or company1. Meeting with the customer and apologizing for misunderstanding the business's need is not sufficient, as it does not address the root cause of the problem or propose a solution. Providing the stakeholder with a copy of the approved requirements baseline and moving forward without making a change is not acceptable, as it ignores the stakeholder's feedback and dissatisfaction. Requiring development resources to work overtime to modify the deliverable to satisfy the stakeholder is not advisable, as it may compromise the quality of the work, increase the project cost and risk, and demoralize the team. References: PMI Professional in Business Analysis (PMI-PBA)
Examination Content Outline2, PMI Guide to Business Analysis3,
Business Analysis for Practitioners: A Practice Guide4, What Is a Change Control Process? (with Example Change Log)
NEW QUESTION # 20
A project's requirements baseline is established and approved. A stakeholder then submits a new requirement through the change control process.
How can the business analyst determine the impact on existing requirements?
- A. Use time-boxing to defer the new requirement.
- B. Update the use case documentation.
- C. Perform a stakeholder analysis
- D. Review the requirements traceability matrix.
Answer: A
NEW QUESTION # 21
A project was in the design phase when the team received news of a new regulatory mandate that affects the project. The requirements have already been approved and baselined. If the new requirements are not included, the company will be out of compliance and may face monetary penalties.
What should the business analyst do next?
- A. Obtain approval from the project manager
- B. Follow the change control process
- C. Define the project scope
- D. Update the requirements
Answer: B
NEW QUESTION # 22
An organization is evaluating the possibility of conducting business internationally. Which factors should be investigated at the onset of the initiative?
- A. Change control processes
- B. Impacts on requirements baseline
- C. Deliverables to be produced
- D. External dependencies
Answer: B
NEW QUESTION # 23
A business analyst has been assigned to a project to implement a new phone system for a customer call center.
The business analyst will need to create a business case.
Which of the following components will the business analyst use as input to the business case?
- A. Project scope
- B. Project timeline
- C. Work breakdown structure
- D. Product scope
Answer: B
NEW QUESTION # 24
A business analyst is documenting the acceptance criteria to support a minor modification in a user portal.
The analyst submits the criteria for review, but it is deemed incomplete and returned.
What could have caused the documentation to be returned?
- A. The analyst performed forward and backwards traceability.
- B. The analyst utilized user stories as a requirements document tool.
- C. The analyst failed to gather any baseline information.
- D. The analyst did not include the scope document in the acceptance criteria paperwork.
Answer: C
Explanation:
Baseline information is the current state or performance of a system or process before any changes are made.
Baseline information is essential for documenting the acceptance criteria, which are the conditions that must be met for a solution or deliverable to be accepted by the stakeholders. The analyst should have gathered baseline information to support the minor modification in the user portal, such as the current customer satisfaction rate, response time, error rate, etc. The analyst should have compared the baseline information with the expected outcomes of the modification, and defined the acceptance criteria accordingly. If the analyst failed to gather any baseline information, the acceptance criteria would be incomplete and returned. The other options are not likely to cause this problem. The scope document is a document that defines the boundaries and deliverables of the project or solution, but it is not required to be included in the acceptance criteria paperwork. Forward and backward traceability are techniques to link the requirements to their sources and deliverables, which can help to ensure completeness and consistency of the requirements. User stories are a tool to document the requirements from the perspective of a user or customer, using a simple format of "As a
<role>, I want <goal>, so that <benefit>". User stories can be used as a requirements document tool, but they are not sufficient for defining the acceptance criteria. References: PMI-PBAExamination Content Outline, page 13; PMI-PBAReference List, page 1, BABOK Guide v3, page 39.
NEW QUESTION # 25
The customer generated a design specification for a new product. What is the best action to take to establish an approved requirements baseline with the customer?
- A. Create a requirements traceability matrix for review and approval by the customer.
- B. Perform a variance analysis on the design specification and report the results to the customer.
- C. Request that the customer create a baseline of the requirements in the contract specification.
- D. Create a requirements baseline approval form for the customer to review and approve.
Answer: C
Explanation:
A requirements baseline is a set of approved requirements that serves as the basis for further development and validation. A requirements baseline approval form is a document that records the formal acceptance of the requirements baseline by the customer and other stakeholders. Creating a requirements baseline approval form for the customer to review and approve is the best action to take to establish an approved requirements baseline with the customer. The other actions are not sufficient or appropriate for this purpose. A requirements traceability matrix is a tool that links the requirements to their sources, objectives, and deliverables, but it does not record the approval of the requirements. Requesting that the customer create a baseline of the requirements in the contract specification is not a proactive or collaborative approach.
Performing a variance analysis on the design specification and reporting the results to the customer is not relevant to establishing an approved requirements baseline. References: PMI-PBA Examination Content Outline, page 13; PMI-PBA Reference List, page 1, BABOK Guide v3, page 39.
NEW QUESTION # 26
The business analyst receives multiple changes from different stakeholders during the requirements gathering phase of a project. How should the business analyst track the requirements throughout the lifecycle of the project to secure the delivery of the expected solution?
- A. Perform inspections through the lifecycle of the project to detect any gaps and adjust the requirements baseline.
- B. Establish a risk traceability matrix and designate someone to manage each risk with the appropriate response.
- C. Record all the requirements in a matrix, review it regularly, and get approval from stakeholders.
- D. Plan regular meetings with stakeholders to review the requirements baseline update and to discuss changes.
Answer: B
Explanation:
A matrix is a tool that can be used to record, organize, and track the requirements throughout the lifecycle of the project. A matrix can help the business analyst to identify the sources, dependencies, relationships, and attributes of the requirements, as well as to monitor their status, changes, and traceability. A matrix can also facilitate the communication, verification, and validation of the requirements with the stakeholders, and ensure their alignment with the business needs and objectives. A matrix can be updated and reviewed regularly to reflect the current state of the requirements and the solution, and to obtain the approval and acceptance from the stakeholders. A common example of a matrix is the Requirements Traceability Matrix (RTM), which is a tool that links the requirements to the project scope, objectives, deliverables, and test cases12. References: PMI Professional in Business Analysis (PMI-PBA)Examination Content Outline3, page 18; Business Analysis for Practitioners: A Practice Guide4, page 92.
NEW QUESTION # 27 
Which solution should be chosen according to the completed weighted-ranking matrix?
- A. Outsource the development.
- B. Purchase off-the-shelf software.
- C. Enhance the existing system.
- D. Develop in-house software.
Answer: A
NEW QUESTION # 28
After several meetings with different groups of users, a business analyst has gathered the requirements for a large IT project Now, the business analyst needs to document those requirements in a way that is clearly understood by the development team and provides enough information to check if the requirement has been met.
Which of the following would work best in this case?
- A. User steles
- B. Functional specifications
- C. Flow chart
- D. Prototyping
Answer: A
NEW QUESTION # 29
A startup company sells organic vegetable and fruit smoothies. Management is tracking a rapid decrease in sales of their best-selling juice, so they contract a business analyst to identify solutions in order to increase sales by comparing similar products offered by competitors.
Which technique or tool should be used?
- A. Benchmarking
- B. Competitive analysis
- C. Focus group
- D. Trend analysis
Answer: B
NEW QUESTION # 30
A business analyst and stakeholders have completed documentation of the acceptance criteria for the requirements of a new vehicle leasing database. A concern is raised that some of the key performance indicators may not validate the desired benefits of the implementation.
What should the business analyst do to ensure that the business need can be validated?
- A. Document a defect.
- B. Document a business rule.
- C. Document a constraint.
- D. Document an assumption.
Answer: B
Explanation:
A business rule is a statement that defines or constrains some aspect of the business and always resolves to either true or false. Business rules are intended to assert business structure or to control or influence the behavior of the business. Business rules describe the operations, definitions and constraints that apply to an organization. Business rules can apply to people, processes, corporate behavior and computing systems in an organization, and are put in place to help the organization achieve its goals. By documenting a business rule, the business analyst can ensure that the business need can be validated against the criteria that govern the business operations and outcomes. References: PMI Professional in Business Analysis (PMI-PBA) Examination Content Outline1, page 19; Business Analysis for Practitioners: A Practice Guide2, page 97.
NEW QUESTION # 31 
Which solution should be chosen according to the completed weighted-ranking matrix?
- A. Purchase off-the-shelf software.
- B. Outsource the development.
- C. Develop in-house software.
- D. Enhance the existing system.
Answer: D
Explanation:
This is because it has the highest score in the "Lower maintenance cost" category, which has a weight of 2, and the second highest score in the "Improved customer satisfaction" category, which has a weight of 3. The weighted-ranking matrix is a technique that helps to compare and evaluate different options based on multiple criteria and their relative importance. Each option is assigned a score for each criterion, and the score is multiplied by the weight of the criterion. The option with the highest total score is the most preferred one.
NEW QUESTION # 32
For a large, highly complex project with significant risk, which elicitation technique should be used to analyze input to and output from the product?
- A. Risk analysis
- B. Interface analysis
- C. System analysis
- D. Dependency analysis
Answer: A
NEW QUESTION # 33
A business analyst from Company A has been assigned a project to document and identify requirements for a new commercial software implementation. The first step is to break down the business analysis deliverables into activities and tasks. Then, the business analyst will add an estimate of the time needed to complete the work.
Which type of estimation technique is the business analyst using?
- A. Analogous
- B. Delphi
- C. Bottom-up
- D. Parametric
Answer: C
NEW QUESTION # 34
A business analyst is leading a project to implement automated order entry software at a local pizza restaurant.
The business analyst has very little information about the project: the ordering process takes too long and often ends in incorrect orders.
What step should the business analyst take next?
- A. Schedule a requirements gathering sessions with the manager of the ordering department.
- B. Identify testing resources to support the implementation.
- C. Select the software to implement and start working with the technical resources.
- D. Request information on the current ordering process and compare it with other companies.
Answer: D
Explanation:
Explanation
Requesting information on the current ordering process and comparing it with other companies is a technique that involves gathering data and benchmarking best practices from similar or relevant sources. Requesting information on the current ordering process and comparing it with other companies can help the business analyst to take the next step after completing the requirements by analyzing the current state of the problem, identifying gaps or opportunities for improvement, and proposing possible solutions or alternatives. References: = PMI Professional in Business Analysis (PMI-PBA)
Examination Content Outline
(2019), page 12; Business Analysis for Practitioners: A Practice Guide (2015), page 69.
NEW QUESTION # 35
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