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Avaya 3000.3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. Which two are power option for IP telephones on the IP Office? (Choose two.)

A) Power-over-Ethernet switch conforming to 802.3af standards
B) 1151D1 Individual Power Supply and the 1151D2 Individual Power Supply with Battery Backup
C) Class "B"24 Volt power supply
D) Class "A"24 Volt power supply

2. A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and are not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?

A) MAPI
B) POP3
C) HTTP
D) IMAP

3. What is the maximum number of digital stations that would be supported on an IP500 chassis with three DS cards and a combo card?

A) 48
B) 30
C) 32
D) 24

4. Click the Exhibit button.

A new customer reported an issue on their sire in Milan. The IP telephone can login but cannot make calls to any agents that are using analog telephones. Based on the System Monitor traces shown in the exhibit, what is the problem?

A) 20 packets missed means too many packets lost; IP Office stops the call proceeding.
B) All cards may not be seated correctly.
C) Embedded Voicemail is not running properly.
D) You need to buy additional licenses

5. A customer has a help desk call center with 50 agents. Agent time on call are billable to the clients calling in. which combination of features best meets their needs?

A) ACD to distributed Hunt Groups and one-X Portal Call Accounting
B) ACD via VM Pro Campaign Manager and a campaign database
C) VoiceMail Pro, Account codes with CLI, one-X Portal Call Accounting
D) ICR with account codes and CDR-enabled for billing.

Solutions: