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ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. What is a usability test task?

A) A test session in usability testing in which a usability test participant is executing tests, moderated by a moderator and observed by a number of observers
B) A document specifying a sequence of actions for the execution of a usability test. It is used by the moderator to keep track of briefing and pre-session interview questions, usability test tasks, and post- session interview questions
C) A process through which information about the usability of a system is gathered in order to improve the system (known as formative evaluation) or to assess the merit or worth of a system (known as summative evaluation)
D) A usability test execution activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time

2. What's the difference between an informal usability review and an expert usability review?

A) Contrary to an expert review, an informal usability review is based on opinion
B) An informal review only requires one reviewer
C) An expert usability review is a formal review, not an informal review
D) No formal usability qualifications are required for an informal usability review

3. What is good accessibility?

A) Good usability of a software product by people with limited vision, hearing, dexterity, cognition or physical mobility
B) Good usability of a software product on all devices (smart phone, computer, etc.)
C) Good usability of a software product by people with limited knowledge of the software
D) Good usability regardless of disturbances like bright sunlight, noise or wind

4. Your last 20-pages usability test report wasn't received well by the developers; only two of the 25 usability problems have been fixed. This time, you want to stick to the best practices in order to obtain better acceptance by the development team.
What are you going to do differently this time?

A) Include positive findings in the report, not only usability problems
B) Make the report more detailed and longer
C) Add the low-priority findings you didn't include in the first report
D) Include contact details of the test participants so that the development team can contact them in case they have questions

Solutions: