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Salesforce Slack-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Discovery | 10% | - Communicate Slack value proposition - Gather and analyze client requirements - Assess organizational readiness |
| Delivery and Migration | 17% | - Define roles and responsibilities - Understand implementation best practices - Plan and execute migration from other platforms |
| Governance Structure | 8% | - Establish governance policies - Define admin and owner roles - Manage workflows and processes |
| Channel Strategy | 10% | - Apply use cases and best practices - Design channels for collaboration and workflows - Channel naming conventions and structure |
| Learning and Enablement | 18% | - Design training programs for users and admins - Plan and execute rollout strategies - Support adoption and troubleshoot issues - Create learning materials and resources |
| Policies and Settings | 22% | - Analytics and dashboard usage - Identity and access management - Slack Connect and app approval settings - Security and compliance configurations |
Salesforce Certified Slack Consultant Sample Questions:
1. After a grid migration, what is one data point that remains at the workspace level?
A) Custom profile fields
B) Files
C) User groups
D) Custom emojis
2. You are designing a learning session for your client. Your client counterpart has asked that you ensure learners are able to use threads and emoji reactions while working in Slack.
Based on Slack's experiential learning approach, what is the best option to ensure your attendees are able to perform these activities after the session?
A) Ask your attendees to read about threading and emoji reactions in the Slack Help Center after the session.
B) Set aside time in the session to practice threading and emoji reactions live.
C) Test your attendees with multiple choice questions about threading and emoji reactions.
D) Include a screenshot of threads and emoji reactions on your slides.
3. You have successfully completed a Grid Design Workshop with your client in which you walked through their grid design options and gathered their feedback.
Which elements should be included in the executive summary of their chosen grid design?
A) Workspace recommendations with access level, key benefits and key considerations
B) Model name, key benefits and considerations
C) Workspace recommendations with channels and key benefits
D) Model name, workspace recommendations and key considerations
4. Your client is trying to add a custom field for all members to add their favorite dessert in Slack profile.
How would you recommend they set up this field?
A) In their IDP, add a field "Favorite Dessert". Edit the field to update from SCIM and publish the changes.
B) In the org admin dashboard, select Profile, then open the Configure Profiles section and add a field
"Favorite Dessert". Edit the field to update from API and publish the changes.
C) In the org admin dashboard, select Profile, then open the Configure Profiles section and add a field
"Favorite Dessert". Edit the field to update from SCIM and publish the changes.
D) In the org admin dashboard, select Profile, then open the Configure Profiles section and add a field
"Favorite Dessert". Publish the changes.
5. Your client is scheduling a Slack launch and they would like to set up user groups for all of their admins.
How should you advise they proceed?
A) In Org Settings, set up a policy and select create a user group for all owners.
B) In Workspace Settings, select the Permissions tab for each workspace and add a user group with all admins and owners.
C) In Workspace Settings, select the Permissions tab and create a user group by adding all admins.
D) In Org Policies, select the Permissions tab and add a policy and create a user group for all admins.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: D |

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