Salesforce NP-Con-102 exam dumps : Salesforce Certified Nonprofit Cloud Consultant (NPC)

  • Exam Code: NP-Con-102
  • Exam Name: Salesforce Certified Nonprofit Cloud Consultant (NPC)
  • Updated: Jul 26, 2026     Q & A: 127 Questions and Answers

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Salesforce NP-Con-102 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Solution Design32%- Business Process Alignment
  • 1. Map customer requirements to data models
  • 2. Align nonprofit workflows with platform features
- Industries Common Features
  • 1. Recommend OmniStudio usage
  • 2. Use Action Plans and Dynamic Assessments
  • 3. Configure Data Processing Engine
- Nonprofit Cloud Architecture
  • 1. Evaluate Salesforce Nonprofit Cloud solutions
  • 2. Recommend Salesforce Platform capabilities
  • 3. Assess third-party application options
Topic 2: Analytics and Reporting15%- Data Insights
  • 1. Analyze fundraising and program metrics
  • 2. Track nonprofit impact measurements
- Reporting and Dashboards
  • 1. Configure dashboards for stakeholders
  • 2. Build nonprofit-specific reports
Topic 3: Nonprofit Cloud Setup22%- Program and Case Management
  • 1. Configure program management
  • 2. Set up case management functionality
- Stakeholder Management
  • 1. Configure address management
  • 2. Manage relationship objects
  • 3. Configure person accounts
- Feature Enablement
  • 1. Assign permission sets and licenses
  • 2. Enable Nonprofit Cloud features
Topic 4: Nonprofit Implementation Strategy11%- Implementation Project Management
  • 1. Manage project lifecycle activities
  • 2. Align implementation goals with customer outcomes
- Nonprofit Business Processes
  • 1. Understand business value mapping
  • 2. Explain common nonprofit organization requirements
  • 3. Identify nonprofit implementation strategies
Topic 5: Integration and Data Management20%- System Integration
  • 1. Integrate external nonprofit systems
  • 2. Recommend API and middleware solutions
- Data Management
  • 1. Apply data governance strategies
  • 2. Manage duplicate records
  • 3. Import and cleanse nonprofit data

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit stores a government-issued personal identification number on each constituent's Contact record in an encrypted field. What should a consultant enable on a Permission Set to ensure the personal identification number is fully accessible by a subset of org users?1

A) View All Data system permission2
B) View Encrypted Data system permission4
C) Manage Encryption Keys system permission3
D) View All Contact object permission5


2. A nonprofit organization is using Care Plans in Nonprofit Cloud to manage interactions with clients. The organization has standard Care Plan Templates set up but must often add additional elements to a Care Plan based on a client's specific needs. What can be manually added directly to a Care Plan?

A) Programs and Program Enrollments
B) Goal Assignments and Benefit Assignments
C) Document Checklists and Document Templates


3. For a Salesforce implementation project, what is the order of phases in a project lifecycle?

A) Plan, Initiate, Execute, Monitor and Control, Close
B) Plan, Initiate, Execute, Close, Monitor and Control
C) Initiate, Plan, Execute, Monitor and Control, Close


4. A nonprofit organization wants to give specific users the ability to upload gift acknowledgement templates in Nonprofit Cloud for Fundraising. What should be assigned to the users?

A) The FundraisingAccess and DocGen Designer permission sets
B) The OmniStudio User permission set
C) The FundraisingAccess and DocGen User permission sets


5. A consultant is engaged by a nonprofit organization that has millions of records and receives hundreds of thousands of individual donations daily. The organization is struggling with its current system, which is unable to handle the volume of records being generated. The organization wants to know if Nonprofit Cloud can handle this volume. Which Nonprofit Cloud feature can process this volume of records?

A) Stage Management
B) Data Consumption Framework
C) Batch Management


Solutions:

Question # 1
Answer: B
Question # 2
Answer: B
Question # 3
Answer: C
Question # 4
Answer: A
Question # 5
Answer: C

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