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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solution Design | 32% | - Business Process Alignment
|
| Topic 2: Analytics and Reporting | 15% | - Data Insights
|
| Topic 3: Nonprofit Cloud Setup | 22% | - Program and Case Management
|
| Topic 4: Nonprofit Implementation Strategy | 11% | - Implementation Project Management
|
| Topic 5: Integration and Data Management | 20% | - System Integration
|
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
1. A nonprofit stores a government-issued personal identification number on each constituent's Contact record in an encrypted field. What should a consultant enable on a Permission Set to ensure the personal identification number is fully accessible by a subset of org users?1
A) View All Data system permission2
B) View Encrypted Data system permission4
C) Manage Encryption Keys system permission3
D) View All Contact object permission5
2. A nonprofit organization is using Care Plans in Nonprofit Cloud to manage interactions with clients. The organization has standard Care Plan Templates set up but must often add additional elements to a Care Plan based on a client's specific needs. What can be manually added directly to a Care Plan?
A) Programs and Program Enrollments
B) Goal Assignments and Benefit Assignments
C) Document Checklists and Document Templates
3. For a Salesforce implementation project, what is the order of phases in a project lifecycle?
A) Plan, Initiate, Execute, Monitor and Control, Close
B) Plan, Initiate, Execute, Close, Monitor and Control
C) Initiate, Plan, Execute, Monitor and Control, Close
4. A nonprofit organization wants to give specific users the ability to upload gift acknowledgement templates in Nonprofit Cloud for Fundraising. What should be assigned to the users?
A) The FundraisingAccess and DocGen Designer permission sets
B) The OmniStudio User permission set
C) The FundraisingAccess and DocGen User permission sets
5. A consultant is engaged by a nonprofit organization that has millions of records and receives hundreds of thousands of individual donations daily. The organization is struggling with its current system, which is unable to handle the volume of records being generated. The organization wants to know if Nonprofit Cloud can handle this volume. Which Nonprofit Cloud feature can process this volume of records?
A) Stage Management
B) Data Consumption Framework
C) Batch Management
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: C |

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