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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit fundraiser notices that some of the NPSP calculated donation summary fields on the Contact and Account records are displaying incorrect values when compared to the donations recorded for each donor.
What are three items the consultant should review to troubleshoot the issue? (Choose 3)

A) Campaign Hierarchy28
B) Opportunity Stages
C) NPSP Health Check27
D) Customizable Rollups
E) Salesforce Optimizer report

2. A nonprofit organization uses Nonprofit Cloud. The organization is shifting from a traditional community- based social services organization that delivers benefits to the community to an organization that focuses on delivering financial capital to other organizations operating in the community. Which Nonprofit Cloud license is needed to manage and track applications for funding?

A) Grantmaking
B) Program Management
C) Outcome Management

3. A Salesforce admin changes an Engagement Plan Template as requested by the development team. The development manager expects to see the changes reflected on an existing Engagement Plan using that Template on a campaign. Why is the development manager unable to see the Template changes?

A) Engagement Plan Template changes need to propagate through t7he pla8tform.
B) Engagement Plan Template changes must be accepted by the user on the Template detail record first.34
C) The development manager requires additional permissions for the new Engagement Plan Template changes.12
D) Changes to Engagement Plan Templates only affect new Engagement Plans.56

4. A gift officer is entering donations and wants to track that the donor responded to the most recent direct mail campaign. Which feature should the consultant configure to record the donor's campaign response?

A) Automatic Campaign Member Management
B) Sales Process
C) Customizable Rollups
D) Customizable Campaign Influence

5. A nonprofit organization has a successful company match donation process. The development team wants to attribute the grouped check to the company, but also ensure that individual donors are credited for their individual match. How should the organization accomplish this goal in Nonprofit Cloud?

A) Record the company as the donor on the Gift Transaction of the grouped check. Create a Gift Soft Credit for each individual donor and their respective amounts.
B) Record the company as the donor on the Gift Transaction of the grouped check. Create a Gift Designation for each individual donor and their respective amounts.
C) Record the individual as the donor on the Gift Transactions for their respective amount of the grouped check. Create a Gift Soft Credit for the company on each of those gifts.

Solutions: