2023 C_FSM_2211 exam torrent C_FSM_2211 Study Guide
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SAP C_FSM_2211 Exam Syllabus Topics:
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NEW QUESTION # 71
What can you select creating a dashboard report? Note: There are 3 correct answers to this question.
- A. Visualization Type
- B. Chart Type
- C. Sample Chart
- D. Chart Category
- E. Chart Title
Answer: B,C,E
NEW QUESTION # 72
Your customer has integrated SAP Field Service Management with SAP S/4HANA. How can they achieve a working service process flow?
- A. Create the service request in SAP S/4HANA, dispatch and execute in SAP Field Service Management, and then send service confirmations to SAP S/4HANA.
- B. Create the service request in SAP Field Service Management, dispatch and execute in SAP S/4HANA, and then send the service confirmations to SAP Field Service Management.
- C. Create the service request in SAP S/4HANA, dispatch and execute in SAP S/4HANA, and then send service confirmations to SAP Field Service Management.
- D. Create the service request in SAP Field Service Management, dispatch and execute in SAP Field Service Management, and then send the service confirmations to SAP S/4HANA.
Answer: A
NEW QUESTION # 73
What information is stored in the QR code used in the Customer Self-Service portal?
- A. Equipment specific short URL
- B. Moment-Sets specific short URL
- C. Customer Self-Service portal URL
- D. SAP Field Service Management URL
Answer: A
NEW QUESTION # 74
How does SAP Field Service Management ensure reliability and security within the solution? Note: There are
3 correct answers to this question.
- A. Encryption of all data stored in the cloud (AES 256bit)
- B. Allowance of Two-factor Authentication with password and defined hardware
- C. Automated timeout if the application is NOT actively used for a certain time
- D. Al-Powered platform to faster customer experience
- E. Knowledge base access for customers and employees via Self-Service Portal
Answer: A,B,C
NEW QUESTION # 75
You are an administrator responsible for maintaining settings at account and company level. Which of the following settings do you maintain at company level? Note: There are 2 correct answers to this question.
- A. User groups
- B. Screen configurations
- C. Password policy
- D. Business rules
Answer: B,D
NEW QUESTION # 76
What does a report template contain?
Note: There are 3 correct answers to this question.
- A. Images
- B. Integration files
- C. Output Templates
- D. Translation Files
- E. Style Files
Answer: A,D,E
NEW QUESTION # 77
How are labels used within the Smartforms and Feedback module?
- A. To filter the list of Smartforms
- B. To act as a reference for generating a Smartform report
- C. To identify the elements in the Smartform
- D. To add a label to be used as reference by the field engineer
Answer: A
NEW QUESTION # 78
Which is the recommended browser for screen configuration tool? Choose the correct answer.
- A. Microsoft Edge
- B. Internet Explorer
- C. Firefox
- D. Google Chrome
Answer: D
NEW QUESTION # 79
What options does a technician have to record travel time against an activity in the SAP Field Service Management mobile app? Note: There are 3 correct answers to this question.
- A. From the activity record after the workflow step is set to Finished
- B. From the Home page menu by creating a manual entry
- C. From the activity menu by creating a manual entry
- D. From the Equipment menu after checkout
- E. From the Efforts menu by selecting the activity object type
Answer: B,C,E
NEW QUESTION # 80
What needs to be done to view the activity on the mobile device? Note: There are 2 correct answers to this question.
- A. The activity needs to be in status finished
- B. The activity has to be assigned to the technician
- C. The service call needs to be assigned
- D. The dispatcher needs to release the assignment
Answer: B,D
NEW QUESTION # 81
Which of these describe the purpose of the Reserved Material feature? Note: There are 2 correct answers to this question.
- A. Reserving material that has already been used for previous services
- B. Booking material for a specific service call and defined location
- C. Organizing spare parts to be taken to the physical location of the job
- D. Defining which material the customer needs to purchase before the technician can start the work
Answer: B,C
NEW QUESTION # 82
What is correct regarding user permissions? Note: There are 2 correct answers to this question.
- A. Users are assigned to permissions
- B. User groups are assigned to permissions
- C. Users are assigned to user groups
- D. Permissions are assigned to user groups
Answer: C,D
NEW QUESTION # 83
How can a developer update a record in SAP Field Service Management through the API?
- A. Using an RFC-enabled service
- B. Using a REST-based service
- C. Using a SOAP-based service
- D. Using an OData service
Answer: B
NEW QUESTION # 84
Which actions are available for a technician within an activity record? Note: There are 3 correct answers to this question.
- A. Create Effort
- B. Add Smartform
- C. Create Equipment
- D. Edit Business Partner
- E. Send as E-Mail
Answer: A,B,C
NEW QUESTION # 85
How do you activate the integrated checkout feature in the SAP Field Service Management mobile app? Note:
There are 3 correct answers to this question.
- A. Create custom business rules.
- B. Enable company settings.
- C. Adjust cloud account settings.
- D. Configure checkout workflow steps.
- E. Activate permissions.
Answer: B,D,E
NEW QUESTION # 86
Where can you define the user access to the SAP Field Service management Mobile app? Choose the correct answer.
- A. In the SAP Field Service management Self-Service Portal
- B. In the SAP Field Service Management Web App
- C. In the SAP Field Service management Mobile app
- D. In the SAP Field Service management Crowd Service Marketplace
Answer: B
NEW QUESTION # 87
Which of the following reports will face a hard stop when you generate it in SAP Field Service Management?
- A. A report that references 21 different DTOs
- B. A nightly activity list report generated via business rules that executes in 250 seconds
- C. A spare parts list that has 1500 pages
- D. A service call summary for the week that returns 1000 records
Answer: A
NEW QUESTION # 88
Which of the following is supported in business rules?
- A. Linked list
- B. Array
- C. Heap
- D. Stack
Answer: B
NEW QUESTION # 89
You are a service planner in SAP Field Service Management. How can you find a suitable technician in the planning board?
- A. Use a checklist.
- B. Use a filter.
- C. Use a workflow.
- D. Use a business rule.
Answer: B
NEW QUESTION # 90
Which module in SAP Field Service management is used to create documentation and guidelines for Service Execution?
- A. Master Data
- B. Administration
- C. Planning and Dispatching
- D. Smartforms and Feedback
Answer: D
NEW QUESTION # 91
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