Mar-2026 Pass Salesforce ADM-201 Exam in First Attempt Easily [Q11-Q33]

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Mar-2026 Pass Salesforce ADM-201 Exam in First Attempt Easily

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Salesforce ADM-201 is a certification exam that is designed to test the skills and knowledge of individuals who want to become Salesforce Certified Administrators. ADM-201 exam focuses on various topics related to Salesforce administration, including configuration, security, data management, and automation. Passing the exam is a requirement for obtaining the Salesforce Certified Administrator credential, which is recognized globally as a standard for Salesforce professionals.


Domain 11: Desktop & Mobile Administration (3%)

Here the test takers should have competency in explaining the Salesforce Mobile App capacities as well as explaining the synchronization & installation options of Salesforce Lightning for Outlook.

 

NEW QUESTION # 11
Which two actions should an administrator perform with Case escalation rules?
Choose 2 answers

  • A. Change the Case Priority.
  • B. Re-assign the Case.
  • C. Re-open the Case.
  • D. Send email notifications.

Answer: C,D


NEW QUESTION # 12
Queues cannot be created on which Object in salesforce.com?

  • A. Account
  • B. Lead
  • C. Case
  • D. Custom Object

Answer: A

Explanation:
Section: Volume D
Explanation/Reference:


NEW QUESTION # 13
What are true for the data loader?

  • A. It can load all objects, including custom objects
  • B. It generates an error report after the loading
  • C. It deduplicates and inserts records
  • D. It cannot load custom objects
  • E. It comes installed with salesforce.com application

Answer: A,B


NEW QUESTION # 14
Dreamhouse Realty agents are double-booking open house event nights. The evet manager wants to event submission process to help agents fill in event details and request dates.
How should an administrator accomplish the request?

  • A. Create a campaign for agents to request event dates.
  • B. Create a workflow role to update the Event Date Field.
  • C. Create an approval process on the Campaign object.
  • D. Create a sharing rule so that other agents can view events.

Answer: C

Explanation:
To help agents fill in event details and request dates for open house events without double-booking them, the administrator should create an approval process on the Campaign object, which is used to manage marketing events in Salesforce. The approval process can define entry criteria based on campaign fields such as type or status, specify initial submission actions such as sending email alerts or updating fields, assign approvers who can review and approve event requests, and specify final approval actionssuch as creating tasks or updating fields. Creating a workflow rule, a sharing rule, or a campaign will not help agents request event dates or prevent double-booking. References: https://help.salesforce.com/s/articleView?id=sf.campaigns_overview.
htm&type=5https://help.salesforce.com/s/articleView?id=sf.approvals_considerations.htm&type=5


NEW QUESTION # 15
Which setting on a profile makes a tab hidden in the All App Launcher or viable in arty app, but still allows a user to view records that would normally be found under this tab?

  • A. App Permissions
  • B. Object Permissions
  • C. Pig wide Defaults
  • D. Tab Settings

Answer: D

Explanation:
Explanation
To make a tab hidden in the All App Launcher or visible in any app, but still allow a user to view records that would normally be found under this tab, the administrator should use Tab Settings on a profile. Tab Settings control the visibility and default behavior of tabs for each app in an org. The administrator can set a tab to Hidden, which means it will not appear in any app or in the All App Launcher, but users can still access records via other means such as search or reports. Object Permissions, App Permissions, and Org-Wide Defaults are not related to tab visibility. References:
https://help.salesforce.com/s/articleView?id=sf.customize_tabs.htm&type=5


NEW QUESTION # 16
Time-Dependent Workflow - Maximum Triggers Allowed Per Rule:

  • A. Maximum of 20 time triggers per rule
  • B. Maximum of 50 time triggers per rule
  • C. Maximum of 10 time triggers per rule

Answer: C


NEW QUESTION # 17
What must an administrator do. when creating a record type?

  • A. Set the field-level security for the record type
  • B. Create a new page layout for the record type
  • C. Add the record type to. the required user records
  • D. Assign the record type to. the appropriate profiles

Answer: D


NEW QUESTION # 18
A checkbox can be a controlling field in a field dependency?

  • A. False
  • B. True

Answer: B


NEW QUESTION # 19
Clients do not have to enable Customizable forecasting before they can ask salesforce to activate Territory Management.

  • A. True
  • B. False

Answer: B


NEW QUESTION # 20
Northern Trail Outfitters has the Case Object set to private. The support manager raised a concern the reps have a boarder view of data than expected and can see all cases on their groups dashboards.
What could be Causing reps to have inappropriate access to data on dashboards?

  • A. Public Dashboards.
  • B. Dynamic Dashboards
  • C. Dashboard Subscriptions
  • D. Dashboard Filters

Answer: B

Explanation:
Explanation
Dynamic dashboards allow you to display data according to the security settings of the running user. If users have different access levels to data on dashboards, you can use dynamic dashboards to show them only what they are allowed to see.
References: https://help.salesforce.com/s/articleView?id=sf.dashboards_dynamic.htm&type=5


NEW QUESTION # 21
The administrator at Ursa Major Solar has just finished creating new hot Account reports that filter Accounts that were modified this year with a rating of hot. The report was shared with the entire sales team. Some users are seeing some Accounts that have NOT been modified since last year and other Accounts where the rating is cold.
What should the administrator do to ensure that the report works as intended for all users?

  • A. Lock the report filters.
  • B. Create a filter using bucketing.
  • C. Create the report in a private folder.
  • D. Use a cross-object filter.

Answer: A


NEW QUESTION # 22
What is the maximum number of values you can have in a picklist?

  • A. 2.000
  • B. 1.000
  • C. 0
  • D. 1
  • E. 2

Answer: D

Explanation:
Section: Volume C


NEW QUESTION # 23
When a user logs in the first time to Salesforce, the following takes place (check all that apply)

  • A. They are prompted to answer a security question
  • B. Their IP address is added to a trusted list
  • C. Pop ups are automatically disabled
  • D. A cookie is placed in the their browser

Answer: B,D


NEW QUESTION # 24
Sales Users at Cloud Kicks are requesting that the data in the industry field on the Account object displays on the Opportunity page layout.
Which type of the field should an administrator create to accomplish this?

  • A. Master detail relationship Field
  • B. Custom Account Field
  • C. Standard Account Field.
  • D. Cross Object Formula Field

Answer: D

Explanation:
Explanation
A cross object formula field is a type of formula field that references fields from related objects using relationships such as lookup or master-detail. It can be used to display data from one object on another object without creating another relationship or copying data. A cross object formula field can be created on opportunity object to display data from industry field on account object using account ID lookup relationship.
A custom account field, a standard account field, or a master-detail relationship field are not types of fields that can display data from industry field on account object on opportunity page layout; they either do not exist or do not reference related objects. References:
https://help.salesforce.com/s/articleView?id=sf.cross_object_formulas.htm&type=5


NEW QUESTION # 25
The administrator at AW Consulting has created a custom picklist field. Business users have requested that it be a text field. The administrator attempts to change the field type but, is unable to because it is referenced by other functionalities.
Which functionality is preventing the field type from being changed?

  • A. Record types
  • B. Formula fields
  • C. Visualforce
  • D. Javascript

Answer: B

Explanation:
Explanation
Formula fields are types of fields that calculate a value based on an expression or formula that references other fields or constants. Formula fields prevent administrators from changing their field type once they are created because they may be referenced by other functionalities such as reports, validation rules, workflow rules, etc., that depend on their data type and value. If a formula field is referenced by other functionalities, then changing its field type may cause errors or unexpected results. References:
https://help.salesforce.com/s/articleView?id=sf.fields_about_formulas.htm&type=5


NEW QUESTION # 26
The running user of a dashboard overrides the sharing model to see the high-level summary data for everyone at the level of the Running User and below.

  • A. False
  • B. True

Answer: B


NEW QUESTION # 27
It is possible for a User to own a record and not see it if they don't have the Read Permission to the Object.

  • A. False
  • B. True

Answer: B

Explanation:
Section: Volume B


NEW QUESTION # 28
Cloud Kicks has a screen flow with two questions on the same screen, but only one is necessary at a time. The administrator has been asked to show only the question that is needed.
How should an administrator complete this?

  • A. Use a decision element and a new screen to show the proper question.
  • B. Use branching in the flow screen to show the proper scenario.
  • C. A Use conditional visibility to hide the unnecessary question,
  • D. Use a new version of the flow for each scenario.

Answer: A


NEW QUESTION # 29
Which two actions should an Administrator perform to provide a sales team with an easy solution for gathering customer requirements and sharing presentations with their customers? (Choose two.)

  • A. Add customers to private Chatter groups.
  • B. Use Salesforce Files to post presentations in Chatter.
  • C. Ensure opportunity teams are created for customers.
  • D. Add customers to libraries.

Answer: A,B


NEW QUESTION # 30
An administrator has been asked to update a flow that was created as part of a recent update. When the administrator opens the flow for editing, the Flow toolbox offers only four elements: Assignment, Decision, Get Records, and Loop.
What would cause this?

  • A. The version of the flow is inactive.
  • B. The version of the flow is activated.
  • C. The flow is a screen flow.
  • D. The flow is a before save flow.

Answer: D

Explanation:
Explanation
Before save flows only support four elements: Assignment, Decision, Get Records, and Loop.
References: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements.htm&type=5


NEW QUESTION # 31
DreamHouse Realty (DHR) wants a templated process with a mortgage calculator that generated leads for loans. DHR needs to complete the project within 30 days and has maxed out its budget for the year.
Which AppExchange item should help the administrator to meet the request?

  • A. Flow Solutions
  • B. Lightning Data
  • C. Lightning Community
  • D. Bolt Solutions

Answer: A


NEW QUESTION # 32
Identify the statement that correctly defines data validation

  • A. Data validation ensures the integrity of data when data is imported in SF
  • B. Data validation ensures the integrity of data before its saved in SF
  • C. Data validation ensures the integrity of data when data is exported in SF
  • D. Data validation ensures the integrity of data after its saved in SF

Answer: B


NEW QUESTION # 33
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