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NEW QUESTION # 166
The work package to produce the 'updated corporate quality procedures' was created during stage 3. Before accepting the work package, the team manager produces the team plan and finds that the expected delivery date is unrealistic. As a result, the project manager agrees an extra two weeks to complete the work package, within the current stage tolerance. The work package is then accepted by the team manager.
Is this an appropriate application of the 'manage product delivery' process, and why?
- A. Yes, because the team manager should set the time required to complete a work package.
- B. No, because the use of the stage time tolerance should be authorized by the project board.
- C. No, because the work package, defined by the project manager, should not be changed.
- D. Yes, because the team manager should agree the limits within which the work is to be completed.
Answer: D
NEW QUESTION # 167
Scenario
A photographer from Portraits Ltd, a professional photographic company, has taken on the role of Team Manager after taking some time to understand the requirements of the project. A contract for their services has been set up and is being monitored by the Purchasing Manager and a Work Package has been agreed. This contract specifies that the photographer must arrange a meeting with the Engineering Manager to establish a schedule for the photo sessions to minimize the impact on the Engineering staff. This meeting should have occurred by now.
The Engineering Manager was made aware of this requirement but when asked he reported that he has received no communication from the photographer. The Project Manager has tried to call the photographer and has had no response. The Project Manager believes there is a risk that Portraits Ltd are overbooking work and prioritizing other clients' work. If Portraits ltd do not deliver on schedule the project will be delayed and the expected benefits will be reduced.
The contract is to be reviewed and Portraits Ltd reminded of their agreement.
The project is now in stage 2. The Project Manager has heard about the possibility of a competitor also producing a calendar to be delivered earlier than the target date for this project. There is a threat that the early release of a competitor's calendar may weaken the impact of the MNO Manufacturing Company calendar, thereby reducing the anticipated benefits of the Calendar project.
Which 2 statements should be recorded under the Timing of risk management activities heading?
- A. When closing a project, the follow-on action recommendations should be updated with any risks relating to the realization of benefits after the outsourced services go live.
- B. The Project Board should hold monthly meetings to review project progress.
- C. During stage 4, the selected service provider will manage any risks to their Business Case and report these to the Project Manager on a weekly basis.
- D. When authorizing a stage, the Project Board will check that the exposure to risk is still acceptable.
- E. Any new risks identified during product development should be reported to the Project Manager by the Team Manager when delivering the completed Work Package.
Answer: B,D
NEW QUESTION # 168
This question provides a number of changes which may or may not be required to the Extract from the
Communication Management Strategy provided in the additional information.
Which statement applies to the Information needs for each interested party section?
- A. Delete entry 13 because the activity to provide the weekly updates should be scheduled in the relevant
Stage Plan. - B. Delete entry 14 because this relates to the development of a particular product and should be recorded
under Development interfaces within the relevant Work Package. - C. Move entry 13 to Tools and techniques because it describes the method to be used to communicate to the
individual producing the staff newsletter.
Answer: B
Explanation:
Explanation/Reference:
Starting up and Initiating a Project
Question Set 2
NEW QUESTION # 169
Scenario
Additional Information
Extract from the Communication Management Strategy.
The project information in the table below is true, but it may not be recorded under the correct heading or be in the correct document.
Using the Project Scenario, select the appropriate response to each of the following 5 questions which have been raised by the Project Board.
The project is now at the end of the initiation stage. Having decided that the Calendar project is a relatively simple project, the Project Manager combined the Starting Up a Project process and the Initiating a Project process. No Project Brief has been produced. Instead the Project Manager used the project mandate to produce a simple Project Initiation Documentation (PlO). The PlO includes the Business Case, a product checklist and several Product Descriptions, Including the Project Product Description. Short sections are also included for each of the strategies and the controls to be applied. The Project Manager has elected to use the Daily Log to record all risks, issues, lessons and quality - results.
After the initiation stage there will be two further stages during which a small number of Work Packages will be authorized. While these are being managed, the Project Manager will hold regular checkpoints, which will support the production of weekly Highlight Reports to the Project Board.
This question provides a number of changes which may or may not be required to the Extract from the Communication Management Strategy provided in the additional information.
Which statement applies to the Communication procedure section?
- A. No change to entry 2 because this is a sufficient description of the process required.
- B. Delete entry 2 because only variations from the MNO Manufacturing Company standards should be recorded here.
- C. Amend entry 2 to include MNO Manufacturing Company standards for both internal and external company communications.
Answer: C
NEW QUESTION # 170
The project is now in stage 2. The Project Manager has heard about the possibility of a competitor also
producing a calendar to be delivered earlier than the target date for this project. There is a threat that the early
release of a competitor's calendar may weaken the impact of the MNO Manufacturing Company calendar,
thereby reducing the anticipated benefits of the Calendar project.
Which 2 statements should be recorded under the Risk management procedure heading?
- A. Probability will be assessed against the scales defined in this Risk Management Strategy.
- B. 'Reduce' Response actions which result in a lower impact and/or probability rating.
- C. When a new problem arises, a full impact analysis will be undertaken to assess the impact on the project'
objectives and Business Case. - D. Every threat and opportunity identified must be clearly defined in terms of cause, event and effect.
- E. Any risk which has an expected value of more than E1 k will NOT be registered.
Answer: A,D
NEW QUESTION # 171
Which 2 statements should be recorded under the Reasons heading?
- A. Providing re-engineered services in-house will remove the need to transfer staff to a service provider.
- B. The lack of up-to-date technology in MFH means a re-engineering of existing services will not necessarily
deliver the performance improvements required. - C. The inadequate controls, outdated standards and outdated technology must be addressed.
- D. The Ministry of Food Hygiene (MFH) needs to deal with the increasing pressure to cut costs and better
manage supplier's performance. - E. Relocating staff to the selected service provider's premises will mean that no property transfer is required.
Answer: D,E
Explanation:
Explanation/Reference:
http://www.whatisprince2.net/prince2-theme-business-case.php
NEW QUESTION # 172
Which 2 statements should be recorded under the Expected benefits heading?
- A. The Marketing department believes that the benefits of a good company image, as portrayed by a successful calendar, will last into a second year and bring the same increase in orders.
- B. Increase orders by at least 10% with a minimum of 10 further orders from the list of prospective customers within 12 months.
- C. The calendar will contain photos of both staff and company products.
- D. The Marketing department want a very high quality, glossy product as they believe this will be more appealing to customers.
- E. It will be similar to calendars sent out in previous years
Answer: A,B
NEW QUESTION # 173
Which of the following statements is FALSE regarding the Continued Business Justification?
- A. The justification for the project may change.
- B. The justification for the project must remain the same throughout the project.
- C. The justification for the project should remain vabd.
- D. If the project is no longer justified it should be stopped.
Answer: C
NEW QUESTION # 174
No Benefits Review Plan has been developed. Where should the schedule of benefit reviews be recorded?
- A. Benefit reviews should be planned and recorded in the simple PID.
- B. As deliverables of the project, all benefit reviews should be scheduled and documented in the Project Plan during initiation.
- C. Small projects do not require a schedule of benefit reviews as only one review is required towards the end of the project and this should be documented within the Business Case.
Answer: A
NEW QUESTION # 175
The project is now in stage 2. The Project Manager has heard about the possibility of a competitor also producing a calendar to be delivered earlier than the target date for this project. There is a threat that the early release of a competitor's calendar may weaken the impact of the MNO Manufacturing Company calendar, thereby reducing the anticipated benefits of the Calendar project.
Which 2 statements should be recorded under the Risk tolerance heading?
- A. The Project Manager's threshold level of risk exposure is low impact and probability.
- B. Corporate management's threshold level of risk exposure is any combination of high and very high impact and probability.
- C. The risk budget will have a tolerance of +/~ 10%.
- D. The Project Board's threshold level of risk exposure is any combination of medium, high and very high impact, with high and very high probability.
- E. The cost of all fallback plans must be contained within the project's tolerance.
Answer: D,E
Explanation:
Explanation/Reference:
Question Set 2
NEW QUESTION # 176
Additional Information
A photographer from Portraits Ltd, a professional photographic company, has taken on the role of Team Manager after taking some time to understand the requirements of the project. A contract for their services has been set up and is being monitored by the Purchasing Manager and a Work Package has been agreed. This contract specifies that the photographer must arrange a meeting with the Engineering Manager to establish a schedule for the photo sessions to minimize the impact on the Engineering staff. This meeting should have occurred by now.
The Engineering Manager was made aware of this requirement but when asked he reported that he has received no communication from the photographer. The Project Manager has tried to call the photographer and has had no response. The Project Manager believes there is a risk that Portraits Ltd are overbooking work and prioritizing other clients' work. If Portraits ltd do not deliver on schedule the project will be delayed and the expected benefits will be reduced.
The contract is to be reviewed and Portraits Ltd reminded of their agreement.
The project is now in stage 2. The Project Manager has heard about the possibility of a competitor also producing a calendar to be delivered earlier than the target date for this project. There is a threat that the early release of a competitor's calendar may weaken the impact of the MNO Manufacturing Company calendar, thereby reducing the anticipated benefits of the Calendar project.
Column 1 contains a number of risk responses identified by the Project Manager following an assessment of this risk. Column 2 contains a list of threat response types. For each risk response in Column 1, select from Column 2 the type of response it represents. Each option from Column 2 can be used once, more than once or not at all.
Drop down the right answer.
Answer:
Explanation:
Explanation
NEW QUESTION # 177
Project Scenario - Health and Safety Training Project:
ABC Company is a well-established training company that uses a standard model to develop training materials and deliver courses to customers.
ABC Company has commissioned a project in response to recent changes in government legislation relating to health and safety on construction sites. The project will deliver "capability to provide health and safety training", including the materials needed for classroom-based training and e-learning. The expected benefits for construction companies include a reduction in lost days and legal costs due to accidents.
The e-learning course will be developed by a specialist external consultancy. The materials for classroom-based training will be delivered by ABC Company's development team. All course materials will be piloted before they are used. ABC Company will deliver training to its customers and also hopes to sell the course materials to other training companies as part of their operational business. ABC Company will use their own sales and marketing departments to promote the courses.
The legislation requires construction companies to comply with the new legislation within two years. The course materials and trainers have to be accredited by a government agency before courses can be delivered.
ABC Company is planning to deliver pilot courses within five months of starting the project.
The ABC Company standard development model for new courses recommends the following stages:
End of the Project scenario.
Additional Information:
The Chief Executive Officer (CEO) founded the company five years ago. Under her leadership, ABC Company has grown quickly into a successful training company. It delivers a range of accredited professional training.
The Finance Director is also a founder member of ABC Company and is responsible for authorizing budgets for the Operations and Development Teams. She authorizes all large contracts personally.
The Purchasing Manager reports to the Finance Director and is responsible for managing and monitoring supplier contracts.
The Operations Director is responsible for the delivery off all training and for the training development budget. His department organizes courses, venues and trainers. They work with the Product and the Sales teams to provide a comprehensive training schedule. ABC Company's IT manager reports to the Operations Director.
The Business Development Director has recently been appointed to identify new training needs and propose new products. She will work with the Operations. Director to ensure a cost-conscious approach and that appropriate development technologies are used for the health and safety course.
The Training Development Manager reports to the Business Development Director and is responsible for developing training materials and gaining accreditation, in accordance with the standard course development model. Course developers in his team have skills in a range of development technologies and are allocated to projects as needed.
The Training Delivery Manager, who reports to the Operations Director, is responsible for ensuring that internal and external trainers deliver ABC Company training courses to the required standard. He also checks course materials to ensure they are fit for purpose and of the required quality.
The Central Services Director has responsibility for corporate communications, facilities management and configuration management. He recently led a project to consolidate all company quality systems into one quality management system and set up a corporate quality department, now managed by the Corporate Quality Manager.
The Corporate Document Manager reports to the Central Services Director. She helped establish the company's document management system and now operates it across the business. She manages a team of administrators and contracts staff when workload is high.
The Sales Director joined ABC Company two months ago and is keen to establish himself by suggesting new markets for the courses and material. All account managers and the marketing team report to him. They promote existing training courses to other training companies and existing customers.
End of the additional information.
The development of the 'e-learning course' will be outsourced to an external supplier and their key members will join the project management team. The supplier wants to keep their work processes confidential and not share these with ABC Company. ABC Company has agreed.
Who should approve the external supplier's team plan?
- A. Corporate, programme management or customer
- B. Project manager
- C. Supplier assurance
- D. Senior supplier
Answer: A
NEW QUESTION # 178
Which 2 statements should be recorded under the Expected dis-benefits heading?
- A. An investment of E2.5m is required.
- B. Staff may lose the opportunity to work in Information Technology.
- C. The project will take two years to deliver.
- D. Staff morale will be negatively affected.
- E. MFH will lose direct control over the outsourced business functions.
Answer: C,E
Explanation:
Explanation/Reference: http://www.whatisprince2.net/prince2-theme-business-case.php Business Case Theme Question Set 3
NEW QUESTION # 179
Which of the following represents the four key characteristics a good Project board should display?
- A. Authority, Credibility, Commitment, Availability
- B. Authority, Availability, Connections, Delegation
- C. Authority, Credibility, Connections, Delegation
- D. Authority, Credibility, Delegation, Availability
Answer: D
NEW QUESTION # 180
Scenario
A photographer from Portraits Ltd, a professional photographic company, has taken on the role of Team Manager after taking some time to understand the requirements of the project. A contract for their services has been set up and is being monitored by the Purchasing Manager and a Work Package has been agreed. This contract specifies that the photographer must arrange a meeting with the Engineering Manager to establish a schedule for the photo sessions to minimize the impact on the Engineering staff. This meeting should have occurred by now.
The Engineering Manager was made aware of this requirement but when asked he reported that he has received no communication from the photographer. The Project Manager has tried to call the photographer and has had no response. The Project Manager believes there is a risk that Portraits Ltd are overbooking work and prioritizing other clients' work. If Portraits ltd do not deliver on schedule the project will be delayed and the expected benefits will be reduced.
The contract is to be reviewed and Portraits Ltd reminded of their agreement.
The project is now in stage 2. The Project Manager has heard about the possibility of a competitor also producing a calendar to be delivered earlier than the target date for this project. There is a threat that the early release of a competitor's calendar may weaken the impact of the MNO Manufacturing Company calendar, thereby reducing the anticipated benefits of the Calendar project.
Column 1 contains a number of risk responses identified by the Project Manager following an assessment of this risk. Column 2 contains a list of threat response types. For each risk response in Column 1, select from Column 2 the type of response it represents. Each option from Column 2 can be used once, more than once or not at all.
Column 1 contains a number of possible risk responses to the above risk. For each risk response, select from Column 2 the appropriate risk threat response type that it represents. Each selection from Column 2 can be used once, more than once or not at all.
Answer:
Explanation:
Explanation
1 - Accept
2 - Fallback
3 - Share
4 - Accept
5 - Fallback
6 - Avoid
NEW QUESTION # 181
Project Scenario - Health and Safety Training Project:
ABC Company is a well-established training company that uses a standard model to develop training materials and deliver courses to customers.
ABC Company has commissioned a project in response to recent changes in government legislation relating to health and safety on construction sites. The project will deliver "capability to provide health and safety training", including the materials needed for classroom-based training and e-learning. The expected benefits for construction companies include a reduction in lost days and legal costs due to accidents.
The e-learning course will be developed by a specialist external consultancy. The materials for classroom-based training will be delivered by ABC Company's development team. All course materials will be piloted before they are used. ABC Company will deliver training to its customers and also hopes to sell the course materials to other training companies as part of their operational business. ABC Company will use their own sales and marketing departments to promote the courses.
The legislation requires construction companies to comply with the new legislation within two years. The course materials and trainers have to be accredited by a government agency before courses can be delivered.
ABC Company is planning to deliver pilot courses within five months of starting the project.
The ABC Company standard development model for new courses recommends the following stages:
End of the Project scenario.
Additional Information:
The Chief Executive Officer (CEO) founded the company five years ago. Under her leadership, ABC Company has grown quickly into a successful training company. It delivers a range of accredited professional training.
The Finance Director is also a founder member of ABC Company and is responsible for authorizing budgets for the Operations and Development Teams. She authorizes all large contracts personally.
The Purchasing Manager reports to the Finance Director and is responsible for managing and monitoring supplier contracts.
The Operations Director is responsible for the delivery off all training and for the training development budget. His department organizes courses, venues and trainers. They work with the Product and the Sales teams to provide a comprehensive training schedule. ABC Company's IT manager reports to the Operations Director.
The Business Development Director has recently been appointed to identify new training needs and propose new products. She will work with the Operations. Director to ensure a cost-conscious approach and that appropriate development technologies are used for the health and safety course.
The Training Development Manager reports to the Business Development Director and is responsible for developing training materials and gaining accreditation, in accordance with the standard course development model. Course developers in his team have skills in a range of development technologies and are allocated to projects as needed.
The Training Delivery Manager, who reports to the Operations Director, is responsible for ensuring that internal and external trainers deliver ABC Company training courses to the required standard. He also checks course materials to ensure they are fit for purpose and of the required quality.
The Central Services Director has responsibility for corporate communications, facilities management and configuration management. He recently led a project to consolidate all company quality systems into one quality management system and set up a corporate quality department, now managed by the Corporate Quality Manager.
The Corporate Document Manager reports to the Central Services Director. She helped establish the company's document management system and now operates it across the business. She manages a team of administrators and contracts staff when workload is high.
The Sales Director joined ABC Company two months ago and is keen to establish himself by suggesting new markets for the courses and material. All account managers and the marketing team report to him. They promote existing training courses to other training companies and existing customers.
End of the additional information.
Towards the end of stage 2, the stage 3 plan is being prepared. This includes the work required to promote the new courses to other training companies. In addition to the current ways of marketing the courses, the Sales Director wants to advertise in trade magazines. The likely costs involved and the opportunities it may bring have been identified.
As part of the 'update the project plan' activity, what should the project manager be responsible for?
- A. Creating the product description, with detailed quality criteria, for the magazine advertisements.
- B. Creating time and cost tolerances for the delivery of the magazine advertisements.
- C. Recording changes to ABC Company risk appetite as a result of using the magazine advertisements.
- D. Recording the effect of implementing the magazine advertisements on the overall time and cost of the project.
Answer: B
NEW QUESTION # 182
Scenario
Additional Information
Chief Executive Officer (CEO): He started the company 25 years ago and knows his job very well. He injured his leg two years ago which has restricted his visits to the engineering area. As CEO he has an overall perspective of the business strategic requirements and the authority to commit resources as required.
Marketing Director: She has been with the company for three years, following a successful career with a publicity company. She has the ability to represent the needs of the business, particularly as this is a marketing project. She has the authority to commit the annual business marketing budget, from which the project will be funded, as she sees appropriate. She will be responsible for monitoring the expected benefits of the calendar, in particular the improvement of the company's image.
Engineering Manager: He has been responsible for many engineering innovations in the company and is still as keen and energetic as the day he started. VVhilst he will not be part of the project team, his staff will feature in the photos for the promotional calendar.
Central Records: This group of five staff looks after all company records and document control. They now maintain all project files.
Bright Lights: This is the local office supplies company. It supplies all the stationery and office equipment needs of the company and will supply the stationery for this project.
Portraits ltd: This is a professional photographic company with a number of excellent photographers and a history of successful work. This company has been selected to take the photos for the company calendar.
It has yet be decided which of the photographers to use.
Which 2 statements explain why the Marketing Director should be appointed as the Executive for this project?
- A. She requires more experience working with the engineering industry.
- B. She is able to represent the business needs of MNO Manufacturing.
- C. She has been with the company for three years.
- D. She previously had a successful career in publicity.
- E. She has authority to commit the marketing budget, from which the project will be funded.
Answer: B,E
NEW QUESTION # 183
Scenario:
The Ministry of Food Hygiene (MFH) has a quality management system which contains a document control process to manage all documentation requirements. The document control process was created by the MFH Quality Manager, who now maintains all of MFH's documents and performs an organization-wide configuration management role. The MFH Quality Manager will administer the configuration management procedure for the Restructuring project since this must comply with the MFH document control process.
What additional risk will this place on the project?
- A. There is only (GBP)70k left in the project change budget.
- B. These changes will delay stage 3 by three weeks.
- C. None because risks associated with the centralization and rationalization of the Facilities Division will be managed by another project.
- D. The reduced value of the contracted services required by the Outsourcing project may result in an insufficient number of proposals being received.
Answer: C
NEW QUESTION # 184
Which of the following roles cannot be combined?
- A. Senior Suppler and Supplier Assurance
- B. Project Manager and Project Support
- C. Executive and Senior User
- D. Project Assurance and Team Manager
Answer: D
Explanation:
Explanation/Reference:
Testlet 1
Scenario
Additional Information
Product Description
Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
All project documents will be subject to a quality review. Nominated products will require a formal approval record signed-off by the quality review chair.
Extract from the draft Quality Management Strategy (may contain errors) Introduction
1. This document defines the approach to be taken to achieve the required quality levels during the project.
2. The Project Board will have overall responsibility for the Quality Management Strategy.
3. Project Assurance will provide assurance on the implementation of the Quality Management Strategy.
Quality management procedure - Quality standards
4. The selected service provider will operate to industry standards for providing outsourced services.
5. MFH document standards will be used.
Records
6. A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
7. Configuration Item Records will be maintained for each product to describe its status, version and variant.
8. Approval records for products that require them will be stored in the quality database.
Roles and responsibilities
9. The DIT will check that the employment contracts for outsourced staff adhere to employment law.
10. Team Managers will provide details of quality checks that have been carried out.
11. Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
12. The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
NEW QUESTION # 185
Additional Information
Extract from the Communication Management Strategy.
The project information in the table below is true, but it may not be recorded under the correct heading or be in the correct document.
Using the Project Scenario, select the appropriate response to each of the following 5 questions which have been raised by the Project Board.
The project is now at the end of the initiation stage. Having decided that the Calendar project is a relatively simple project, the Project Manager combined the Starting Up a Project process and the Initiating a Project process. No Project Brief has been produced. Instead the Project Manager used the project mandate to produce a simple Project Initiation Documentation (PlO). The PlO includes the Business Case, a product checklist and several Product Descriptions, Including the Project Product Description. Short sections are also included for each of the strategies and the controls to be applied. The Project Manager has elected to use the Daily Log to record all risks, issues, lessons and quality results.
After the initiation stage there will be two further stages during which a small number of Work Packages will be authorized. While these are being managed, the Project Manager will hold regular checkpoints, which will support the production of weekly Highlight Reports to the Project Board.
This question provides a number of changes which may or may not be required to the Extract from the Communication Management Strategy provided in the additional information.
Which statement applies to the Stakeholder analysis: Interested parties section?
- A. Delete entry 11 because the photographer is internal to the project management team.
- B. Add 'Internal Creative Team'.
- C. Delete entry 12 because the printing of the calendars is outside of the scope
Answer: B
NEW QUESTION # 186
Scenario
Extract from the Project Product Description (with errors)
Which 2 statements apply to the Composition section?
- A. Amend entry 2 to 'Selected paper'.
- B. Add 'Calendars distributed to customers'.
- C. Delete entry 3 because this is NOT a major product to be delivered by this project.
- D. Delete entry 7 because these will be produced by the photographer.
- E. Move entry 6 to Derivation because this product already exists.
Answer: A,C
NEW QUESTION # 187
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