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Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

1. Click the Exhibit button.

A customer requires that Distinctive Ringing on a route be allowed.
Which programming within the Customer Data Block (LD 15) indicates the number of times the call receive a distinctive ring before redirection?

A) DFN0, DFN1, and DFN2
B) FNA0, FNA1, and FNA2
C) CRTO, CRT1, and CRT2
D) RNGO, RNG1, RNG2

2. A company recently deployed IP telephones in its Call Center. During peak traffic conditions, callers receive an overflow tone and calls are blocked.
Zone Number = 1 Zone Intent = MO Intrazone Traffic = Best Quality Interrone Traffic = Best Bandwidth Resource Type = Shared
Which programming change is recommended to provide dedicated Digital Signal Processor
(DSP) resources to Contact Center IP telephones?

A) Change Resource Type to Private
B) Change Interzone Traffic to Best Bandwidth
C) Change Interzone to Best Quality
D) Change Zone Intent VTRK

3. Click the Exhibit button.

A customer wants to allow a station user to save an incoming number (Off-Net, Local Number) to their Personal Directory and afterwards use it to place an outgoing call without having to perform an manual manipulation to the number.
Consider the customer dialing plan shown in the exhibit.
Communication Server 1000 is configured for DAPC = YES in the Route Data Block.
With reference to the DAPC Table options in the exhibit, which Dial Access Prefix on CLID (DAPC) table should be used?

A) Table 2
B) Table 1
C) Table 4
D) Table 3

4. Click the Exhibit button.

The local Central Office required that all calls dialed utilize dialing, however users forget to dial the NPA for local calls. Which DMI entry would be utilized to insert the NPA of 214 when a user dials 9-774-3299?

A) DMI Table 2
B) DMI Table 4
C) DMI Table 1
D) DMI Table 3

5. Click the Exhibit button.

You are adding ten digital telephones as required by a customer work order. The customer wants the user to see the calling or called name associated with the number dialed.
Which Customer Level feature from the list shown in the exhibit, must first be provisioned before you can enter names in at the station level?

A) Call Redirection
B) Call Party Name Display
C) Feature Options
D) Listed Directory Number

Solutions: