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WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. What is true about the relationship between performance evaluation and motivation?
Select one.

A) Employees must have confidence that the effort they exert will lead to a favorable performance evaluation.
B) Employees must have confidence that the performance evaluation will measure their emotional state.
C) Employees see a negative exponential relationship to the performance evaluation.
D) There is no relationship if the performance evaluation is tied to the employee's superordinate goals.

2. What is an advantage of a strong organizational culture?
Select one.

A) Employee commitments are weak.
B) The culture fosters ambiguity.
C) The internal climate exhibits high behavioral control.
D) Core values are weakly held and shared by few employees.

3. Three employees meet face-to-face to identify a problem and resolve it through open discussion.
Which type of conflict resolution technique is this?
Select one.

A) Compromising
B) Devil's advocate
C) Smoothing
D) Problem solving

4. What are primary factors that differentiate virtual
teams from face-to-face teams?
Choose 1 answer

A) Reduce paraverbal cues and create more frequent social context
B) Overcome time and space constraints and create limited social context
C) Reduce telecommunications costs and increase paraverbal cues
D) Improve employee satisfaction and create more frequent social context

5. Which conflict-resolution techniques might a manager use to control the level of conflict that has become dysfunctional?
Select one.

A) Altering the structural variables and smoothing
B) Altering the human variables and roughing
C) Altering the structural variables and confrontation
D) Altering the human variables and confrontation

Solutions: