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HP HP2-H89 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Print Security | - Printer Security Risks - HP Security Features - Print Security Services |
| Topic 2: Supplies and Services | - Original HP Supplies - Managed Print Services - Lifecycle and Support Services |
| Topic 3: Sales Positioning | - Value Proposition Development - Objection Handling - Solution Recommendation |
| Topic 4: HP Printing Portfolio | - HP Enterprise Printing Solutions - HP Office Printing Solutions - HP Managed Print Services |
| Topic 5: Customer Requirements Analysis | - Match Products to Business Requirements - Identify Customer Printing Needs - Competitive Positioning |
| Topic 6: HP Printing Technologies | - PageWide Technology - Laser Printing Technology - Device Management and Workflow Solutions |
HP Selling HP Printing Hardware 2019 Sample Questions:
1. What is the unique embedded HP security feature found in HP's Enterprise and Managed LaserJet and PageWide devices running HP FutureSmart firmware that enhances overall IT network security, helps save IT admin time, and reduces the cost of malware attacks?
A) self-validation and self-healing
B) US government-issued no-spy certificate
C) PC protection through interlinked whitelisti ng
D) hard copy alteration prevention
2. How do the HP Print Support Services, which include deploy and maintain services, work?
A) HP installs your customer network infrastructure, server, and printer, regardless of manufacturer.
B) HP provides an onsite technician for 1 week to resolve any technical issues regarding the printer installation and phone support for 30 days after installation.
C) HP provides remote support for setting up your printers.
D) HP-certified technicians unpack, assemble, install, verify, and test HP hardware at the customer's location and provide an overview of important tasks to the IT administrator.
3. Which key benefit does a lower toner melting temperature of HP ColorSphere 3 provide?
A) It enables faster printing while using less energy.
B) You need less toner, as the toner particles can be much bigger.
C) The printer requires less energy than HP PageWide.
D) The colors melt together more accurately, providing you with the largest color gamut in the industry.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: D |
