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[Apr-2023] PEGAPCDC87V1 Certification with Actual Questions from Dumps4PDF
NEW QUESTION 47
MyCo, a telecommunications company, wants to present customers with a free 2GB data offer when contacting the call center for mobile number portability. Which arbitration factor do you configure to implement this requirement?
- A. Action value
- B. Context weighting
- C. Propensity
- D. Business levers
Answer: B
NEW QUESTION 48
A bank is currently displaying a group of mortgage offers to its customers on their website. The bank wants to suppress the mortgage group for 1 month if a customer ignores three mortgage offers within that group. How do you define the suppression rule for this requirement?
- A. Suppress an action for 30 days if there are 3 impressions for any channel without a click
- B. Suppress a group of actions for 30 days if there are 3 impressions for the web channel without a click
- C. Suppress an action for 30 days if there are 3 rejects for web channel
- D. Suppress a group of actions for 30 days if there are 3 rejects for any channel
Answer: B
NEW QUESTION 49
Reference module: Sending offer emails
What is best practice for designing an action flow?
- A. Limit the number steps per channel to 3
- B. When designing a flow to be reused across multiple actions, use the Specify Treatment option to configure it with a specific treatment
- C. When creating an action to be used as a flow template, set its availability to Always
- D. Always configure an action with its own flow
Answer: A
NEW QUESTION 50
MyCo, a telecom company, notices that when customers call to check on bill status, 80% of the time, they received the wrong offer promotion, leading to customer dissatisfaction. The company decides to boost customers' needs in the prioritization formula, to improve sales in the current quarter.
Which arbitration factor do you configure to implement the requirement?
- A. Action value
- B. Context weighting
- C. Propensity
- D. Business weighting
Answer: B
NEW QUESTION 51
DRAG DROP
You are a strategy designer on a next-best-action project and are responsible for designing
and implementing decision strategies.
Select each component on the left and drag it to the correct requirement on the right.
Answer:
Explanation:
NEW QUESTION 52
A bank wants to leverage Pega Customer Decision Hub's Next-Best-Action capability to promote new offers to each customer on their website. What information does Pega Customer Decision Hub send back to the website in response to the real-time container request?
- A. The treatment details and relevant action attributes
- B. Only the action name and description
- C. Only the image location and its type
- D. Only the image location
Answer: A
NEW QUESTION 53
U+ Bank has decided to nudge the Platinum Plus credit card to customers who visit their home page. Which arbitration factor do you configure to implement this requirement?
- A. Action value
- B. Context weighting
- C. Propensity
- D. Business levers
Answer: B
NEW QUESTION 54
A bank wants to leverage the Next-Best-Action capability of Pega Customer Decision Hub to promote new offers to each customer on their website. What information does Pega Customer Decision Hub send back to the website in response to the real-time container request?
- A. The treatment details and relevant action attributes
- B. Only the action name and description
- C. Only the image location and its type
- D. Only the image location
Answer: A
NEW QUESTION 55
The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Price of the shoe, minus the Cost to acquire the shoe.
The details of the shoes are provided in the following table:
According to the decision strategy, what is the output of component in the blank space highlighted in red?
- A. Nike
- B. Reebok
- C. Nike, Adidas, Puma, Reebok
- D. Reebok, Puma, Adidas, Nike
Answer: B
NEW QUESTION 56
A bank developed a scorecard to automate the loan approval process. In a decision strategy, how do you use the raw score value computed by the scorecard?
- A. Use the PropertyHasValue function
- B. Map a new property in the Score Mapping tab
- C. Use the pxSegment property
- D. Use the pyOutcome property
Answer: B
NEW QUESTION 57
U+ Bank has launched a new credit card for all customers with a premium bank account. As a decisioning consultant, you need to create actions that involve the full customer life cycle: marketing, sales, and service.
Which two valid actions do you create? (Choose Two)
- A. 1% cash back credit card
- B. No annual fee credit card
- C. Credit card status
- D. Credit card number
Answer: A,B
NEW QUESTION 58
U+ Bank, a retail bank, presents various credit card offers to its customers on its website. The bank uses artificial intelligence (AI) to prioritize the offers based on customer behavior. Since introducing the Gold credit card offer, the offer click through rate propensity has increased to 0.83.
What does the increase in the propensity value most likely indicate?
- A. Similar customers have purchased other offers.
- B. Similar customers have shown interest in the offer.
- C. Similar customers have ignored the offer.
- D. Similar customers have rejected the offer.
Answer: B
NEW QUESTION 59
U+ Bank wants to offer credit cards only to customers with a low-risk profile. The customers are divided into various risk segments from AAA to CCC. The risk segmentation rules that the business provides use the Age and the customer Credit Score based on the following table. The bank uses a scorecard model to determine the customer Credit Score.
As a decisioning consultant, how do you implement the business requirement?
- A. Add a decision table to a decision strategy and pass the credit score as the parameter.
- B. Add the risk segmentation rules in the Results tab of the scorecard rule.
- C. Add three contact policies that correspond to the three risk segments.
- D. Add a decision table to a decision strategy and reference it in the scorecard component.
Answer: A
NEW QUESTION 60
In an organization, customer actions are applicable to various business issues. What is the best way to organize them?
- A. Into a three-level hierarchy: Business issue > Group > Actions
- B. Into a simple flat list including all actions
- C. Into a two-level hierarchy: Group > Actions
- D. The business structure is organized into a three-level hierarchy
- E. Into a two-level hierarchy: Business issue > Actions
Answer: A
NEW QUESTION 61
When a customer is offered an action that they already accepted, this is because_________.
- A. the strategy is not customized to exclude previously accepted offers
- B. the actions are filtered based on eligibility
- C. there are no suppression rules defined
- D. the customer intent was captured incorrectly
Answer: A
NEW QUESTION 62
Myco, a telco, wants to present their customers with new credit card offers - the Diamond card, the Platinum card, and the Gold card - on their web portal. As a decisioning consultant, you want to determine which will be the best performing action by running a distribution test. In this scenario, which report will test this requirement?
- A. Bias Report
- B. Action Distribution Report
- C. Channel Report
- D. Action Priority Report
Answer: D
NEW QUESTION 63
Reference module: Analyzing customer distribution using Pega Value Finder Which two of the following statements are true about Value Finder? (Choose Two)
- A. Identifies engagement policy conditions with bias
- B. Shows the distribution of under-served customers across different groups
- C. Provides recommendations to loosen strict conditions
- D. Projects estimated value of the subsequent next-best-action run
Answer: B,C
NEW QUESTION 64
A bank developed a scorecard to automate the loan approval process. In the scorecard rule, there is a classification implemented using three score bands: Not Approved, Refer to Manager, and Approved. Which property allows you to use the result of this classification in a decision strategy?
- A. pyOutcome
- B. PropertyHasValue
- C. pyPropensity
- D. pxSegment
Answer: D
NEW QUESTION 65
Reference module: Analyzing the effect of business changes using Pega Scenario Planner U+ Bank, a retail bank, completed an implementation to present Credit Card offers to customers on their self-service portals. You want to estimate the business value that the subsequent next-best-action run creates using the selected configuration. Which simulation do you run to get the required information?
- A. Pega Scenario Planner
- B. Pega Value Finder
- C. Distribution Test
- D. Audience Simulation
Answer: A
NEW QUESTION 66
A bank has several credit card offers defined under the sales issue / credit card group. The card_type action property for some of the cards is set to VISA and for others to Mastercard. The bank wants to limit the total number of VISA cards sent via email in an outbound run. How do you implement this requirement?
- A. Define an action-level constraint for each of the actions separately
- B. Define a group-level constraint to limit all credit cards
- C. Define a property constraint based on the value of the card_type action property
- D. Move the VISA and Mastercard actions to separate groups, then define two separate volume constraints
Answer: C
NEW QUESTION 67
To reference a customer property in a strategy, you need to prefix the property name with the keyword______________.
- A. "Data."
- B. No prefix. Use directly the property name.
- C. '' .''
- D. "Customer."
Answer: C
NEW QUESTION 68
MyCo, a telecom company, has a new requirement to track customer responses over a period of 20 days. What do you need to create to start tracking customer responses for the given period of time?
- A. Group By component
- B. Interaction History summary rule
- C. Data Join component
- D. Interaction History component
Answer: B
NEW QUESTION 69
U+ Bank has decided to use the Pega Customer Decision Hub to recommend more relevant banner ads to its customers when they visit the personal portal.
Select each placement type on the left and drag it to the correct requirement on the right.
Answer:
Explanation:
NEW QUESTION 70
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