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Salesforce ED-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Integration and Data Management | 16% | - Data quality, deduplication, governance - Integration methods and tools - External systems and third-party apps |
| Topic 2: Education Data Architecture (EDA) | 22% | - Data migration and integration considerations - Relationships, data integrity, extending EDA - EDA data model, standard and custom objects |
| Topic 3: Solution Design | 19% | - Design scalable, maintainable solutions - Account and contact models for education - Security, sharing, and access design |
| Topic 4: Analytics and Reporting | 7% | - Reports, dashboards, and analytics for education - Leverage Salesforce reporting features |
| Topic 5: Domain Expertise | 18% | - Recruitment, admissions, student experience, advancement, alumni relations - Education industry processes and needs - Education Cloud capabilities and use cases |
| Topic 6: Implementation Strategies and Best Practices | 18% | - Project lifecycle: plan, gather requirements, design, build, test, deploy, optimize - Configuration vs customization - Change management and adoption |
Salesforce Certified Education Cloud Consultant Sample Questions:
1. Career Services uses a separate event management system for its employment events' attendance and registration, and Marketing Cloud to promote the event. It wants to integrate student data in Salesforce to identify engaged prospects by matching them with event attendance, career interest, and credit completion toward an academic major.
Which integration direction should the consultant recommend?
A) Two-way integration between the event system and Salesforce
B) One-way integration between Marketing Cloud and the event system
C) Two-way integration between the event system and Marketing Cloud
2. A university has a Study Abroad office that is required to collect student documentation such as visa, passport, vaccinations, and other information. The university is using a spreadsheet to manage this information, and wants to track it in Salesforce.
Which EDA object should a consultant use to meet this requirement?
A) Attribute
B) Program Plan
C) Affiliation
D) Success Team
3. A university wants to improve student retention by developing a tool for students to engage at scale, find answers to common questions and resources, and allow students to interact with student organizations.
What should a consultant recommend to meet this requirement?
A) Interaction Studio
B) Pardot Engagement Studio
C) Experience Cloud
D) Einstein Bots
4. The IT department at a university is evaluating open source solutions for student recruitment.
Which consideration should the consultant discuss with the department?
A) The code is shared and sourced by the community.
B) The code is updated via Salesforce Releases.
C) The code is maintained by Salesforce developers.
5. The university advancement team wants the ability to track students' prior and current connections to other schools.
Which two object should the consultant evaluate to connect students to other educational institutions?
A) Relationship and Affiliations
B) Education History and Affiliations
C) Affiliations and Program Plan
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: B |

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