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FSL-201 Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Salesforce FSL-201 exam dumps will include the following topics:
- Manage Work Order 32%
- Manage Assets 5%
- Manage Inventory 3%
- Configure Mobility 17%
- Manage Case 7%
- Manage Scheduling and Optimization 28%
- Configure Contracts, Entitlements, and Warranties 8%
What is the duration of the FSL-201 Exam
- Format: Multiple choices, multiple answers
- Length of Examination: 90 minutes
- Number of Questions: 60
- Passing Score: 70%
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Implementing Field Service Lightning Consultant FSL-201 Exam Reference
Reference: https://trailhead.salesforce.com/en/academy/classes/fsl201-implement-salesforce-field-service/
Who should take the FSL-201 exam
Salesforce Certified Field Service Lightning Consultant certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as a Salesforce Certified Field Service Lightning Consultant. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Salesforce FSL-201 Exam provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the Salesforce FSL-201 Exam then he should take this exam.
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Salesforce FSL-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Initial Configuration | 15% | - Configure profiles, permission sets, and access - Enable Field Service licenses and settings - Set up geocoding and data integration rules |
| Core Field Service Elements | 20% | - Configure work orders, service appointments, and assets - Set up service resources, locations, and products - Define operating hours and service territories |
| Contractor Management | 10% | - Configure scheduling preferences for third parties - Track work performed by contractors - Set up contractor capacity and visibility |
| Scheduling and Optimization | 20% | - Manage appointment lifecycle and status transitions - Create work rules and service objectives - Configure scheduling policies and optimization engine |
| Introduction to Salesforce Field Service | 10% | - Define components and capabilities - Identify use cases and business value - Understand data model and architecture |
| Field Technician Mobility | 10% | - Enable offline functionality and sync - Configure Field Service mobile app - Manage work completion and reporting |
| Dispatcher Console | 15% | - Manage assignments, Gantt charts, and filters - Monitor resources and update appointments - Navigate console and configure views |
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