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Nokia SDM_2002001050 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Risk and Change Management | - Change Control Process
|
| Topic 2: Service Delivery Management (SDM) | - Service Delivery Lifecycle
|
| Topic 3: Project Management & Delivery | - Project Planning and Execution
|
Nokia SDM Certification - NI Sample Questions:
1. How frequently is an update of the "Cost Estimation at Completion" required?
A) Each time there is a change in the schedule or scope of work.
B) At least once per month, preferably before period end.
C) Every quarter before PRS(Profitability Reporting System) results are published.
D) Each time there is a change in the scope of work.
2. Who is responsible to prepare the initial Project Plan for Gate 4 approval?
A) Tender Project Manager or PM PDM.
B) Execution Project Team.
C) Bid Manager.
D) Project Manager.
3. What is the formula of the "value of risk" in the quantitative risk analysis?
A) = (The impact of risk in EUR) * (the probability of occurrence in %)
B) = (The cost of risk mitigation in EUR) * (the probability of occurrence in %)
C) = (The cost of transferring the risk in EUR) / (the probability of occurrence in %)
D) = (The risk contingency budget in EUR) / (the probability of occurrence in %)
4. Which statement describes BEST the purpose of a project management plan ?
A) The project management plan defines in detail how the project is going to deliver the contracted scope.
B) The project management plan is used to get management approval for project execution.
C) The project management plan documents the handover from sales to execution.
D) The project management plan nominates the Project Manager and describes the Scope of Work.
5. A project manager wants to transmit a complex message to several subordinates. What is the best medium by which the manager can get his message across?
A) Oral.
B) Non-verbal (body language).
C) All of the above together.
D) Written.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: C |

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